Job Description

HR & Scaling OS Coordinator
Location: Remote (Preference for South Africa, LATAM, or Philippines)
Compensation: USD $1,600 - $2,000/month (depending on experience)
Industry: Real Estate / Service-Based Business
Schedule: Full-Time, aligned with Eastern U.S. business hours
Role Summary
We are seeking a highly motivated HR & Scaling OS Coordinator to serve as a central back-office support role across our portfolio of businesses, including manufactured housing communities and essential service companies. This role blends HR administration, recruitment, and operational execution, with a clear pathway for growth into a broader Operations leadership position.
The ideal candidate is flexible, detail-oriented, personable, and highly organized -- able to balance people-focused HR work with operational excellence.
Key Responsibilities
Recruitment & Onboarding (Core)

• Manage the full recruitment cycle: sourcing, interviewing, hiring, and onboarding across multiple businesses.

• Build and maintain talent pipelines to ensure staffing needs are met quickly.

• Coordinate job postings, candidate outreach, and hiring campaigns.

• Ensure smooth onboarding and training of new hires into company culture and systems.

HR Administration & Compliance (Core)

• Maintain certifications, licenses, insurance renewals, and compliance records for all entities.

• Coordinate and track franchise taxes, annual legal filings, and compliance documentation.

• Manage employee records, HR systems, and benefits administration.

• Ensure compliance with U.S. labor laws, HR regulations, and company policies.

SOPs, Training & Reviews

• Develop, document, and implement SOPs for HR and administrative processes.

• Train managers and staff to consistently follow SOPs and HR practices.

• Conduct employee reviews and support performance management systems.

Scaling OS / Operations Support

• Own and maintain company-wide scorecards, ensuring metrics are updated and reviewed weekly.

• Track and follow up on quarterly Rocks and key initiatives across departments.

• Prepare materials and reports for Weekly Pulse Meetings and Quarterly Reviews.

• Ensure meetings run smoothly and action items are followed up.

• Support leadership with cross-functional projects and process improvement initiatives.

• Help document and standardize processes for long-term scalability.

Qualifications

• 5+ years of experience in HR, recruiting, or operations coordination roles, with exposure to both HR administration and cross-functional project management.

• Strong working knowledge of U.S. HR practices, compliance, and workplace culture.

• Proven track record of building and documenting SOPs and ensuring adoption across teams.

• Demonstrated ability to manage HR admin tasks (licenses, insurance, compliance filings, benefits, payroll coordination).

• Experience in multi-entity or entrepreneurial environments preferred (real estate, service-based, or scaling businesses a plus).

• Familiarity with EOS / Scaling OS strongly desired, with ability to manage scorecards, rocks, and meeting cadences.

• Strong analytical and project management skills.

• Tech-savvy: proficient in HRIS/ATS systems, QuickBooks Online, Google Suite/Microsoft Office, and able to learn new tools quickly.

• Excellent communication and interpersonal skills; able to coach managers and influence across all levels.

• High integrity, detail-oriented, and able to thrive in a fast-paced, scaling environment.

Growth Track
This role begins with a core focus on HR administration and recruitment but is designed to evolve into a broader Operations leadership position. As the company scales, the HR & Scaling OS Coordinator will:

• Take ownership of Scaling OS processes (scorecards, quarterly planning, Rocks).

• Lead cross-functional projects in HR and operations.

• Present people & ops metrics during leadership reviews.

• Grow into an Operations Manager role with responsibility for integrating HR, operations, and execution discipline across all businesses.

Skills Required