Job Description

As HR Consulting Manager, you will translate business strategy into actionable HR solutions, balancing visionary leadership with hands-on operational excellence.
ROLE PURPOSE
As HR Consulting Manager, you will translate business strategy into actionable HR solutions, balancing visionary leadership with hands-on operational excellence. You will manage a high-performing team, partner with clients as a trusted advisor, and drive growth through creative, future-focused HR interventions.
This role offers autonomy, strategic influence, and the opportunity to work with a versatile client base, both local and international, under the Digicall Group umbrella.
If youre ready to belong to an open mindset work culture that promotes continuous learning and improvement, prioritises service excellence, values individuals, and celebrates the people who light up our world, apply now and show us how youll shine!
QUALIFICATION
Minimum:

• Grade 12 or equivalent NQF level 4
• Degree in Human Resources or relevant industry/field

Advantageous: Honours/Masters Degree in a relevant field/industry
EXPERIENCE

• A seasoned HR Professional/Consultant with 810 years experience in client-facing environments
• A proven leader with 5+ years managing HR professionals
• Strong knowledge of South African labour legislation
• Proficient in Microsoft Office and data-driven decision-making
• A strategic operator who thrives in dynamic, multi-entity environments
• A creative problem-solver who designs tailored, best-practice HR solutions
• A confident communicator who builds trust and drives change

RESPONSIBILITIES:
Strategy:

• Align departmental structure, processes, and outputs with DigiFortes business strategy and growth objectives.
• Build and deepen executive-level relationships with existing and prospective clients, positioning DigiForte as a trusted HR partner.
• Translate client needs into tailored, forward-thinking HR solutions that drive measurable impact.
• Monitor market trends and regulatory shifts to ensure consulting offerings remain relevant, compliant, and competitive.

Governance:

• Abide by company policy, departmental procedures, and ISO Standards.
• Aligned to Digicalls core values (Bright, Agile and True).

Financial Management:

• Manage the annual departmental budget in collaboration with the CEO.
• Responsible for the cost-effective allocation and use of company resources.
• Implement, control, and manage departmental resources and procedures within approved budget guidelines.
• Compile and present budget reports regarding expenditures to keep the CEO appropriately informed of the departments budget position.

OPERATIONAL
Business Management:

• Consider strategic opportunities around HR consultancy and growing the companys consultancy business and brand.
• Delegate responsibilities and supervise the work of employees providing guidance and motivation to drive maximum performance.
• Manage specific HR services and clients directly.
• Liaise with top management to understand the DigiForte Business strategy and plan and understand the implications for the department.
• Liaise with the Sales team to drive the closing of new deals.
• Monitor the Sales Pipeline and proactively manage the growth thereof.
• Coordinate plans and activities amongst other DigiForte departments.
• Secure sufficient resources to execute the departmental business plan.
• Continue monitoring the external business environments for changing needs and forces and develop strategies to address these.
• Ensure all relevant operations policies are in place and complied with.
• To constantly work towards the achievement of departmental goals and targets.
• To establish common standards of practice within the department in line with DigiForte group standards and practices.
• To ensure the maintenance of accurate and up-to-date information concerning the department.
• To provide feedback on all financial, contractual, and other general information of the department.
• To analyse and evaluate, with the department, performance data provided and take appropriate action in response.
• Prepare reports by compiling summaries of the client status reports as well as client meetings.

HR Consulting:

• Provide input and guidance to the HR consulting team on the various HR service offerings, ranging from standard strategic HR input, HR Audits, and specialised HR solutions as per the clients need.
• Attend first client meetings with the HR consulting team to build rapport.
• Assist in identifying gaps and risks per client profile.
• Recommend possible solutions to Senior HR Consultants on how to manage identified risks/gaps per client.
• Inform clients of any major changes to applicable laws and regulations.
• Direct the HR Consulting team on required compliance submissions of legislation regulations.
• Ensure to apply best practice HR policies and procedures, as well as HR principles to ensure favourable solutions for all clients.
• Monitor all client projects and retainer services.
• Create a sense of innovation in the consulting team to ensure future-focused and best-practice HR solutions are created to stay abreast in the market.

People Leadership:

• Responsible for the management of the HR consulting department and team.
• Oversee the recruitment of resources for the department.
• Responsible for the development and training of direct reports.
• Responsible for the talent management and succession planning of direct reports.
• Initiate disciplinary action for departmental employees that is non-compliant with company objectives/policies and procedures.
• Ensure sound and productive employee relations, good morale, and productive work culture across departments.

Ensure the company is compliant with all relevant statutory requirements. * Ensure and enforce the adherence and execution of all company and group key strategic objectives.

Skills Required