Job Description

Purpose of the job
To support the delivery of an efficient and effective Human Capital administration service to employees across the Group (South Africa and International), in accordance with Human Capital policies, procedures and applicable legislation. This encompasses transacting on the Human Capital system, providing first line support to the business, and maintaining employee records

Required outputs: Functional

Human Capital Administration

• Process information on the HC information system within the prescribed timeframe, inclusive of leave, resignation, deaths, retirements, incapacity, etc
• Drafting and translating employment contracts
• Verify take-on input packs as per checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any pack non-compliance to HC Administration Manager to address.
• Organize and maintain employee records through effective document management, including electronic and/or paper filing systems.

Human Capital Administration 1st Level Support

• Respond to staff question about HC administration process and procedures.
• Attend to requests in line with standard operating procedures and SLAs.
• Escalate queries which cannot be resolved to the HC Administration Manager for prompt resolution.
• Receive and log all requests and queries received, telephonically or electronically.
• Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties.

Human Capital Shared Services Support

• Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization.
• Support the delivery of HC Calendar events, as directed by the HC Administration Manager including adhoc projects.
• Attend all meetings and training sessions where work quality, processes and governance is discussed.
• Contribute positively towards the achievement of performance targets in all aspects of team activities.
• Participate as a team player within HC Shared Services to ensure that all SLAs are met consistently.
• Liaise with auditors during audits to respond to queries and provide information

Qualifications and expertise required (Must)

• Matric
• Diploma or Higher Certificate in Human Resource Management will be an advantage.
• Minimum 2 years experience in Human Resources Administration within a corporate environment with multiple functions/operating companies.
• International exposure within the human capital administration environment will be an advantage.
• International exposure within the Human Resource Administration environment will be an advantage.
• Fluent in French and English

Personal attributes

Competencies (skills, knowledge and characteristics)

• Competitive results orientated.
• Energetic.
• Team player.
• Driven for success.
• Adaptable and flexible.
• Communication skills.

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