Job Description

Summary


JOB DESCRIPTION - HR CO-ORDINATOR




Reporting to: HR Manager


Location: Hotel / Hospitality Environment




1. Purpose of the Role




The HR Co-ordinator provides full administrative and payroll support to the Human Resources function. The role ensures accurate onboarding, off-boarding, documentation, record keeping, wellness support and reporting across the hotel. Confidentiality, attention to detail and excellent service to internal stakeholders are essential.




2. Key Responsibilities




2.1 Payroll & HR Administration




Capture payroll changes (new starters, terminations, salary adjustments).




Print and distribute payslips.




Complete UI19 and UI2.7 forms when required.




Maintain strict salary and personal data confidentiality.




Track leave, sick leave, and ensure forms are filed.




2.2 Recruitment & Talent Support




Advertise vacancies and track applications.




Arrange interviews and support interview scheduling.




Conduct reference checks.




Assist HR with preparing offer letters and employment contracts.




Communicate onboarding requirements to candidates and departments.




2.3 Onboarding & Off-boarding




Prepare employee files before start date.




Issue welcome packs and onboarding documentation.




Load new starters on HR and payroll systems.




Arrange induction documentation and support orientation.




Assist with exit interviews and filing.




Ensure completed documentation is signed and stored.




2.4 HR Systems & Record Keeping




Maintain accurate employee records and system data.




Load new employees and terminations correctly.




Update provident fund membership lists.




Maintain reports required by the HR Manager.




Ensure files remain audit-ready at all times.




2.5 Filing & Documentation




File:




KPIs




Contracts




Leave forms




Sick notes / medical certificates




Termination documents




Maintain a complete and updated personnel file for every employee.




Ensure information is secure and confidential.




2.6 Meetings & Communication




Assist with departmental meetings:




Take minutes




Prepare and distribute communication notices when requested.




Assist with preparing staff lists and reports for meetings.




2.7 Wellness & Engagement




Support wellness initiatives in line with the company vision.




Track attendance and communication for wellness activities.




Assist with staff engagement support and communication.




2.8 HR Reporting




Probation status




Contract expiry




Provident fund updates




2.9 Support to the HR Manager




Provide day-to-day administrative support.




Maintain confidentiality and ensure policy compliance.




Build positive relationships with blue-collar and white-collar teams.




Qualifications


Requirements




Minimum 2-3 years HR administration experience.




Hospitality experience is essential.




Strong administration, accuracy and compliance skills.




Able to work in a fast-paced environment.




Excellent communication and presentation skills.


Positive work ethic and ability to work independently.



Strong respect for confidentiality and documentation control.



Experience working with diverse staff levels.



Competencies



Organisation and planning



Attention to detail



Strong administrative discipline



Confidentiality and professionalism



Team player and independent worker



Time management and resilience



Good interpersonal skills



Reporting Structure



Reports directly to the HR Manager.



This role contributes to a positive culture through accurate administration and support.



Ensures internal HR systems are accurate and ready for audit at any time.


Support to the HR Manager



Provide day-to-day operational support to the HR Manager.



Draft letters, notices, memos, and internal communication when requested.



Follow up on departmental meeting action points.



Assist with contract renewals, probation tracking, and employee documentation.



Support wellness initiatives and staff engagement.



Maintain confidentiality and ensure compliance with HR policies and procedures.