Job Description

Job Summary
Key Responsibilities:
Industrial Relations (Primary Focus):

• Provide expert support in all IR matters, including handling grievances, disciplinary hearings, and CCMA processes.
• Liaise with union representatives and ensure healthy working relationships with organized labour.
• Assist in the implementation and enforcement of company policies and procedures in line with labour legislation.
• Maintain accurate and up-to-date IR documentation and case records.
• Guide line managers on IR best practices and advise on potential legal risks.
• Support preparation of evidence and documentation for dispute resolution or arbitration.

General HR Support:

• Assist in recruitment and onboarding processes, including preparing contracts and conducting orientations.
• Maintain employee records, HR databases, and personnel files.
• Support payroll and benefits administration by collecting and verifying relevant employee data.
• Assist with performance management tracking and employee development initiatives.
• Contribute to HR reports, audits, and compliance reviews.
• Provide administrative support for all HR-related activities.

Minimum Requirements:

• 10+ years of experience in a Human Resources role, with a focus on Industrial Relations.
• In-depth knowledge of South African labour law (BCEA, LRA, EEA, etc.).
• Experience handling disciplinary procedures, union engagement, and CCMA representation.
• Excellent written and verbal communication skills.
• Strong administrative and organizational abilities.
• Proficiency in MS Office and HR information systems.

Qualifications:

• Diploma or Degree in Human Resource Management, Labour Relations, or related field.
• Additional IR/Legal qualifications or certifications (advantageous).

Key Competencies:

• Strong conflict resolution and negotiation skills
• High attention to detail
• Ability to work under pressure and manage sensitive situations professionally
• Strong interpersonal skills and emotional intelligence
• Confidentiality and integrity in handling employee matters

Riseup Management
Recruiter

Skills Required