Job Description

Our client is looking for a detail-oriented HR professional!
If you thrive in a fast-paced, customer-focused environment and enjoy being the helpful voice at the end of the line-resolving employee queries with precision and care-this role is for you.
You'll be a great fit if you:
Can juggle multiple priorities while maintaining accuracy
Enjoy working with HR systems (especially SAP)
Love streamlining processes that make employees' lives easier
Whether you're an experienced HR administrator ready for an exciting contract with a global automotive leader, or a payroll/HR professional eager to grow your skills in a dynamic corporate environment, this opportunity offers the perfect blend of variety, growth, and impact.
Experience: 4-6 Years related experience
Location: Midrand/Menlyn/Rosslyn/Home Office rotation
Contract Period: 01 October 2025 - 31 March 2026
Essential Requirements
Education & Experience

• Minimum: Bachelor's degree in Human Resources or Business Administration
• Practical experience in HR field desirable
• Experience in payroll/HR environment required

Technical Skills

• Payroll/HR system experience
• SAP HRP experience (advantageous)
• MS Office proficiency
• Good Excel skills

Core Competencies

• Strong attention to detail (pre-requisite)
• Deadline-driven attitude with prioritization abilities
• Ability to work under pressure
• Knowledge of data privacy requirements (advantageous)

Advantageous Skills

• Analytical skills and problem-solving ability
• Excellent written and oral communication skills
• Precision-oriented approach
• Strong customer service focus
• Knowledge of SAP HR
• Understanding of Group HR processes, policies, and systems
• Cross-functional working experience
• Independent working ability with proactive approach

Key Responsibilities
Query Management

• Act as primary contact for employee HR queries via Employee Contact Centre, email and telephone
• Provide accurate and timely resolutions based on company policies and procedures
• Track all queries within ticketing system and ensure SLA compliance
• Escalate complex payroll, benefits, or data management inquiries to specialists

Employee Data & Systems Management

• Process employee job-related changes using SAP HRP workflows including:

• Loading new starters
• Processing leavers
• Handling promotions
• Managing working time changes
• Maintain and update employee personnel and job-related data
• Archive employee data and files as required

Contract & Document Administration

• Create contractual documents including:

• New starter contracts
• Leaver letters
• Promotion letters
• Department of Labour forms
• Complete HR requests such as certificates, payslips, and references
• Ensure document posting and emailing according to SLA

Payroll & Reporting Support

• Send electronic payslips and time statements to service providers monthly
• Prepare ad-hoc HR reports for South African businesses
• Support invoice processing, payments, and cross-charging
• Assist with budget management and reporting

System & Knowledge Management

• Maintain HR Portal content accuracy and updates
• Update and maintain employee query knowledge base
• Collaborate on document changes with service providers, legal, and HRM teams

General Administration

• Conduct employment reference and credit checks using online systems
• Perform general office duties including archiving, correspondence management
• Manage stationary stock and office administration

NB:

• South African citizens/residents preferred. Valid work permit holders will be considered.
• By applying, you consent to be added to the database and to receive updates until you unsubscribe.
• If you do not receive a response within 2 weeks, please consider your application unsuccessful.

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iSanqa is your trusted Level 2 BEE recruitment partner, dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.

Skills Required