Job Description

Job Summary
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Small luxury Boutique Hotel is requiring a hands-on Executive Housekeeper
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Kindly note this position is live-out (No Accommodation) and the preferred candidate must have a valid SA Driver's License as per the client's requirements.
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Minimum Requirements:
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• Minimum of 5 years of experience in a similar position within a 5 star luxury property

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• Impeccable communication skills both written and verbal

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• Must be computer literate

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• Leadership experience

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• Strong training skills and experience

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• Effective rostering abilities

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• Knowledgeable with the controlling of expenses and inventories

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• Ability to remain calm and professional under pressure

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DUTIES & RESPONSIBILITIES
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• Assist to Manage & Supervise housekeeping staff

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• Ensures inter-departmental co-operation, working collaboratively with other

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departmental heads to ensure maximum effectiveness and output for all departments occurs.
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• Makes daily checks on rooms and other facilities to ensure the standards have been met, and daily operational timings adhered to.

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• Keeps records and performs stocktaking exercises

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• Assists in receiving, storing and control of all Housekeeping supplies, equipment, linen and uniforms

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• Prepares housekeepers work duty lists and distributes master keys, ensuring that

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keys are returned at the end of every shift
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• Maintains an excellent and courteous relationship with guests

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• Performs additional management duties within the lodge environment.

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• Reports any maintenance defects to the Maintenance Department timeously

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• Performs whatever additional duties that Senior management deems fit

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• Be required to work overtime when requested by Senior Management

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CORE COMPETENCIES
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• Ability to work in a pressurized environment

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• Willingness to work flexible time

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• Excellent communication skills and attention to detail

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• Excellent co-ordination and organisational skills

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• Presentable, well-spoken individual

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• Be fully computer literate and able to create spreadsheets.

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