Job Description

We are looking for someone with talent, a sense of humour and a sparkling personality!

Experience & Requirements:

Relevant hospitality qualification; At least 1 year experience in a hotel environment; Must have strong verbal and written communication skills in English, Afrikaans and preferably a 3rd language; Minimum RequirementsStrong attention to detailReliable, punctual, and professional Physically able to perform cleaning duties Previous experience in hospitality, housekeeping, or short-stay accommodation (preferred but not essential)

Key Competencies

Time management and efficiency Ability to work under pressure during peak check-out/check-in periods Positive, service-oriented attitude High standard of cleanliness and presentation

Critical Competencies for Success

This describes you:



Enthusiastic; Customer-orientated; Hard working; Responsible; Born motivator and leader.



Do'er:

Credibility is earned at CampusKey through execution and getting things done. You are able to get into the details and deliver results under highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.

Collaborator:

There is no room for "I" at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You're willing to adjust course when appropriate new ideas or objections are raised. You love working with people!

Core Responsibilities

Short-Stay Room Cleaning & Turnaround
Clean and prepare short-stay rooms in line with CampusKey standards

Complete departure cleans, same-day turnarounds, and deep cleans as scheduled

Ensure rooms are ready within required turnaround times


Quality & Presentation
Ensure all rooms are spotless, hygienic, and correctly set up for incoming guests

Replace linen, towels, and amenities as required

Identify and report any damage, maintenance issues, or missing items immediately


Linen & Stock Handling
Collect and deliver used linen to the laundry area

Collect clean linen and ensure correct placement and presentation

Minimise linen loss or damage through correct handling


Operational Support
Follow daily room schedules and priorities issued by the Housekeeping Manager

Assist with bulk deep-cleaning or reinstatement activities when required

Support housekeeping and laundry teams during peak operational periods


Health, Safety & Compliance
Adhere to CampusKey hygiene, health & safety, and access control policies

Use cleaning chemicals and equipment correctly and safely

Maintain professional conduct within occupied buildings


Communication & Teamwork
Communicate room status updates to the Housekeeping Manager or designated channel

Escalate cleaning or access challenges promptly

Work collaboratively with laundry, facilities, and front-of-house teams

What do we offer you?

An amazing work place to come to everyday where you will form part of a great team environment with lots of positive energy and vibe; The opportunity to work at a dynamic, young, national and fast growing company who sets the tone for the student accommodation hospitality industry; Access to our facilities including gym and regular cool events;

Are you in?

Great! Send us your resume and a short cover letter telling us why you were made for this role!