Job Description

Work Cycle: 6 weeks on / 2 weeks off OR 3 weeks on / 1 week off.

KEY FOCUS AREAS

Clean and prepare all guest rooms and maintain cleanliness of all vacant rooms on a daily basis according to company standard. Spring clean guest rooms when required. Perform room fresheners according to company standards. Perform turn down service according to company standards. Provide a timely and efficient portage service to guests on arrival and departure as directed by your Supervisor/Head of Department/Management. Perform laundry service according to company standards if required. Perform Guest Area Cleaning duties according to company standards if required.

REQUIREMENTS, QUALIFICATIONS AND SKILLS

Knowledge on the applicable / relevant property and company procedures: room cleaning, room freshener, spring cleaning, turn down service. In depth knowledge of all cleaning products used. Knowledge on the usage of the different colour-coded cleaning cloths to prevent cross contamination. Knowledge and training on the operations of all appliances. Knowledge on stock take procedures and stock control. Basic knowledge of all MORE properties and all activities offered. Basic knowledge of all departments/operations of your property.

MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION

Excellent attention to detail. Guest focus philosophy, living the MORE brand and driving the MORE experience. Excellent communication skills (written and verbal), practicing honest communication. Team player with positive attitude, enthusiasm, and emotional control. Excellent time management and self-discipline, interpersonal & solution seeking skills. Proactive, use initiative and creative flair when required. Committed and loyal, adaptable, and flexible. Must work accurately under pressure. People skills - tolerance, patience, and care, ability to receive constructive feedback openly.

We create opportunities and experiences for people to enrich their lives.

Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:

Be

AWARE

(the "thoughtful" value)
Eyes and ears open
Arrive ready
Be human

Respond

GENEROUSLY

(the "more" value)Always respond
Give more, do more
Have a mindset of abundance

Strength in

DIVERSITY

(the "family" value)Act in harmony
Work together
Act inclusively

Make it

BETTER

(the "continuous improvement" value)
Positively influence
Keep learning
Own it