Job Description

A stunning Wine Estate near Stellenbosch, and one of South Africa's oldest Wine Farms, with a multi-faceted F&B Operation and offering several types of venues, is seeking a very experienced Restaurant Manager for their Hotel Restaurant. Only Candidates with at least 5 years experience in a senior management position in a similar F&B operation will be considered. Candidates must have excellent understanding of restaurant administration & financials and strong financial acumen and should ideally hold a Diploma or Degree in Hospitality Management. Job title: Hotel Restaurant Manager Direct operations within Hotel Restaurant to maximise performance and profitability by creating a positive and productive work environment, ensuring superior guest service and compliance with quality, hygiene and operational standards Examples of duties and responsibilities

• Lead the Hotel Restaurant team with service excellence, maintaining operational standards whilst looking for innovation
• Maintain overall responsibility for F&B service in hotel restaurant and bar, pool, room service and mini bar functions
• Managing of the Hotel and Restaurant department Electronic time book as well as coordination of PPT timesheet
• Oversee daily operations, providing a proactive work environment to team members
• Ensure daily Bar beverage stock takes are being done
• Ensure the smooth running of Mid-month and Monthly beverage stock counts
• Provide feedback on all variances that might accord within department
• Ensure superior guest service and compliance with quality and operational standards
• Prepare and monitor annual Operating, Capex & OE budgets, costs, control systems and procedures
• Create concepts, plan execution and ensure stock is maximized for group functions/special events
• Monitor and control cash flow, stock control, credit control and debtors, management reports and budgets
• Manage, track and minimize breakages and ensure efficient OE usage, using daily management checklists and taking appropriate/ remedial action as required
• Ensure operating systems are updated with correct pricing and items and manage daily/weekly/monthly stock control procedures
• Champion training programmes and development of staff to build high performance teams
• Ensure consistent and effective performance management is applied to all, giving guidance and feedback as appropriate
• Maximize business opportunities in revenue, cost of sales and other expenses in line with budget
• Ensure weekly and monthly planning of payroll is updated and handed in on time
• Maintain effective and positive working relationships with team members and other operational/support areas
• Understand the Companyxe2x80x99s values and strategic goals and work within these parameters while challenging convention and looking for xe2x80x98new and better ways of doing thingsxe2x80x99
• Ensure team members are treated in a fair and equitable manner and that issues are resolved in a timely manner
• Able to work shifts
• Ensure all disciplinary issues are documented appropriately and communicated to the HR department
• Knowledge of and adherence to company policies and departmental SOPxe2x80x99s
• Ensure the highest standards of service are provided with confidence and enthusiasm
• Maintain effective working relationships with colleagues across the board and assist own and other departments when needed
• Assist in achieving targets on scorecard xe2x80x93 financial, operational, people and environment
• Proactively promote the hotelxe2x80x99s experience
• As an HOD, work closely with HR and other support functions to ensure systems and procedures adhered to as required
• Perform HR related administration and ensure that it is kept up to date and reporting submitted on time

• Can communicate effectively with an understanding of F&B language
• Passion and knowledge for wines
• Exposure and understanding of restaurant administration and financials
• Understanding and working experience in service recovery
• Able to work flexible hours, weekends, and public holidays
• Strong interpersonal and communication skills with a hands-on management approach
• Able to work under pressure in a fast-paced environment, with the flexibility to adapt to shifting dynamics
• Technology proficient with excellent time management skills
• Strong financial acumen with proven skill in translating xe2x80x98the numbersxe2x80x99 to appropriate action
• Strong admin focus with superior organisational skills
• A creative and innovative thinker, willing and able to inspire teams with a desire to exceed guest expectations
• A vibrant and responsible approach with a cheerful and service-oriented outlook
• 5 yearsxe2x80x99 experience in Food & Beverage Operations in a supervisory role, with a minimum of three years at management level
• Positive proactive approach, with proven success at managing a team
• Degree/Diploma in Hospitality Management desirable
• WSET/CWA certification advantageous
• PLEASE ONLY APPLY FOR THIS POSITION IF YOU MEET ALL OUR CLIENT'S REQUIREMENTS
• Applicants are requested to submit a complete, up to date CV showing: 1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first) 2. Reasons for having left all previous positions 3. Written references or irrevocable proof of employment from previous employers, 4. Proof of High School Education and all tertiary qualifications 5 . A recent colour profile photo. 6. Current notice period / Availability If having been retrenched due to Covid-19 in the past, we require written proof thereof from an ex-employer or a copy of the letter of notice received. Due to the large amount of Applications we receive, we are unfortunately only able to respond to those Candidates who meet all of our Client's specific requirements