Our client in the Hospitality Industry is currently looking for a Hotel Manager, in Johannesburg.
Responsibilities:
Facilitate the programme management and achievement of milestones and deliverables.
Investigate operational practices and benchmark with leading trends and technology within the hotel industry.
Identify and investigate new opportunities to streamline, integrate and optimise processes and services for the property.
Conduct risk analyses to impact on short term profit margins vs. long term sustainability.
Provide clear delegation of authority and accountability for deliverables at all levels.
Align practices with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property.
Create synergy and alignment of CVP across the hotel functions.
Elicit new business opportunities and leverage relationships to promote revenues; competitive edge and business growth.
Manage increase in revenue and sales.
Monitor service offering/products and pricing across the property with specific reference to:
5-star Hotel and Rooms standards and offerings.
Culinary standards and offerings.
Food and beverage operations.
Conferencing technology, services and offerings.
Conduct an analysis of global industry hotel, rooms and F&B retail trends.
Drive strategies and projects aimed at differentiating products and service offerings in line with trends in the industry ensuring SI offering is innovative and fresh.
Identify and address areas of concern with relevant functional managers.
Drive the improvement of standards in line with leading practice.
Create synergy and themes on service offerings across the resort.
Direct communication plans to ensure all relevant employees understand the accommodation/hotel standards and procedures; and are motivated and engaged to achieve these.
Act as an advisor to management team with regards standards; procedures and product enhancement.
Requirements:
Grade 12.
3 Year B-Degree (Hospitality or Business Management).
8 yearsxe2x80x99 experience including 3 years in a hospitality management role at a 5 star establishment with a strong background in rooms division management (Housekeeping/Front Office/Guest Relations) and/or food & beverage.
Experience in managing Business Partners and Service Level Agreements.