Hotel Manager
Job Description
Key Responsibilities
Oversee all hotel departments and coordinate smooth daily operations
Manage guest experiences, addressing needs, and ensuring satisfaction
Uphold and exceed service standards across all touchpoints
Collaborate with department heads to drive performance and consistency
Lead and develop staff, fostering a culture of care and excellence
Oversee financial performance and ensure cost-effective operations
Manage and coordinate weddings, events, and special bookings
Ensure full compliance with health, safety, and legal requirements
Requirements
Minimum of Grade 12 or equivalent
Professional fluency in English (spoken and written)
Computer literacy with strong MS Office skills (Word, Excel, Outlook, PowerPoint)
Valid drivers license
Diploma in Finance or Hospitality (advantageous)
Prior experience in a similar 4/5-star hotel role
Proficient in Opera Property Management System
In-depth understanding of Front Office and Reservations functions
Strong background in Food and Beverage operations
Detail-oriented, guest-focused, and passionate about exceptional service
Natural leader with a calm, solution-driven mindset
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Job Detail
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Job IdJD1465564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCamps Bay, Cape Town, South Africa
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EducationNot mentioned