Hostess
Job Description
Job Summary Job Summary: We are seeking a friendly, well-spoken, and welcoming Hostess to join our front-of-house team. As the first point of contact for our guests, you will play a crucial role in creating a warm and inviting dining experience. Your main responsibilities include greeting guests, managing reservations, seating arrangements, and ensuring excellent customer service from arrival to departure. Key Responsibilities: Greet guests with a warm, genuine smile and welcome them into the establishment. Manage reservations and walk-ins efficiently using a booking system or reservation log. Escort guests to their tables and present menus. Maintain a wait list and provide accurate wait times during busy periods. Communicate effectively with servers and kitchen staff to ensure smooth seating and service flow. Handle guest inquiries and resolve complaints or direct them to appropriate staff. Maintain cleanliness and organization of the host/hostess stand and entrance area. Monitor dining room flow and assist in reconfiguring table arrangements when necessary. Keep track of special requests (e.g., birthdays, anniversaries) and ensure they are acknowledged. Follow all health and safety regulations. Qualifications: Previous customer service or hospitality experience preferred but not required. Excellent communication and interpersonal skills. Positive attitude and a polished, professional appearance. Ability to multitask and remain calm under pressure. Strong organizational and time-manage.
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Job Detail
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Job IdJD1484783
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R5000 per month
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Employment StatusPermanent
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Job LocationCenturion, Gauteng, South Africa
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EducationNot mentioned