Job Description

Job Summary
Hospitality Manager | Luxury Private Wildlife Reserve | Graaff-Reinet
Salary: R30,000 per month
Kendrick Recruitment is currently seeking a Hospitality Manager for a luxury private wildlife reserve based near Graaff-Reinet. This is an exceptional opportunity for a skilled and passionate individual to lead the hospitality offering across a collection of exclusive lodges in one of South Africa's most beautiful wilderness locations.
Key Responsibilities:
Oversee and ensure world-class guest experiences across three lodges.
Lead, mentor, and manage hospitality teams across all lodges
Ensure smooth daily operations, service excellence, and adherence to established SOPs
Manage front-of-house operations, beverage budgets, and supplier relationships
Promote strong inter-departmental collaboration and guest engagement
Uphold the reserve's sustainability values in alignment with the 4Cs framework (Conservation, Community, Culture, Commerce)
Requirements:
Minimum 5 years' experience in the hospitality industry, with at least 2 years in a managerial role at a 5-star lodge or hotel
Demonstrated leadership and communication skills
Passion for delivering exceptional hospitality and guest service
High attention to detail with strong financial and operational awareness
Proficiency in hospitality systems (PANStrat preferred)
Competence in Microsoft Office applications
Fluency in English; knowledge of Afrikaans an advantage
Calm and solution-focused leadership approach, with the ability to remain composed under pressure
A genuine commitment to staying informed on hospitality, travel, and tourism trends
This role is ideal for an experienced and dedicated hospitality professional seeking to make a meaningful impact in a high-end conservation-focused environment. If this sounds like your next career move, Kendrick Recruitment welcomes your application.
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