VIP Services Ambassador- Your fluency in mandarin essential!
Manage and grow high-end customer loyalty with appropriate recognition for their needs and value
Maintain records and measure trends of VIP guest activities
Co-ordinate and host VIP functions and hospitality events
Provide efficient and friendly customer service to Prive guests (face-to-face and telephonically), supplying prompt and complete information about all services and benefits on the property
Work as part of a team or individually to deliver high quality standards consistently and accurately.
Essential pre-requisites:
Matric (NQF 4), numeracy skills (NQF 4), verbal and written English skills (NQF 4), Sound computer skills in MS Office, presentation skills.
Minimum 2 years Supervisory experience or 1 year Management experience
Minimum three years experience in a related hospitality field.
Candidate must be fluent in Mandarin speaking.
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