Job Description

Job Summary

Together with our client, a leading claims administrator in Pietermaritzburg, we are recruiting for a Hospital Administrative Clerk to assist with Private and medical aid claims.

Duties and Responsibilities:

Private Hospital Accounts:

• Credit Control / Debtors Management.
• Control and maintain up-to-date age analysis and ensure accurate reporting of open items.
• Ensure account collection/payment is within allocated timelines.
• Pre-assessing of billing sheets.
• Accurate billing.
• Manage account complaints and queries.
• Continued follow-up and communication with clients and/ or medical aid schemes.
• Relationship building and client satisfaction.
• Keeping up with the latest clinical data supplied by the company and interpreting, presenting, and discussing this data with health professionals and stakeholders.
• Client service, training, on-site client assistance and account collection.
• Preplanning of on-site client visits based on analysis of the book and their challenges.
• Regular visits to all allocated clients as directed by line management.
• Reporting and analysing production data to improve results.
• Efficient and effective territory management by timorously adhering to planning and reporting formats.
• Filling and archiving.
• Ensure all month-end procedures are followed as per the SOP's.
• Assist with the other tasks of the department.
• As a team member add value and contribute to the company.
• Be willing to share knowledge, assist with training and comply with set company policies.
• Assist in other areas of the department when required.
• Perform ad hoc tasks in line with the objectives of the Company as and when required by the Company.

Qualifications and Experience:

• Matric / Grade 12
• Tertiary qualification will be beneficial.
• Experience at a medical bureau will be an advantage.
• Hospital Credit control experience will be an advantage.
• Private Hospital Medical Aid Claims related experience essential
• Valid driver's licence and own vehicle

Skills and Competencies:

• Computer literate in MS Office (Microsoft Excel, Word, and PowerPoint; and Outlook)
• Articulate with strong communication skills (oral and written)
• Pro-Clin Hospital Information Management System.
• Ability to adapt and learn new skills.
• Ability to multitask.
• Cope well under pressure.

Remuneration

R 10 000.00 CTC per month depending on experience

Only candidates who meet all the requirements stipulated in this advert will be considered. If you don't receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.

To apply please send your CV and supporting documents to with REF: Hospital

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