Helpdesk Manager Cape Town (eastern Suburbs)
Western Cape, South Africa
Job Description
Job Summary Technical Competencies & Experience:
- Operational support for all the companys clients
- Identify client incidents/fault trends.
- Ensure fault/incident categories and subcategories are correct.
- On site client support
- Project Management
- Client installation Management
- Create and maintain a comprehensive list of client requirements, scope of deliverables and KPIs.
- Plan and implement training and development initiatives for the teams who report to you.
- Other duties as required
- Strong analytical and problem-solving skills
- Excellent communication
- Ability to work well in a pressurised environment
- Ability to adapt to changing circumstances
Job Mail
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Job Detail
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Job IdJD1427454
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWestern Cape, South Africa
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EducationNot mentioned