Helpdesk Coordinator
2023-10-10 - 2023-11-09
Permanent
JHB000895
Information Technology
Gauteng, JHB - Northern Suburbs
R 15 000 - R 20000 Monthly Cost To Company
Role: IT Help Desk Coordinator
Location: Johannesburg - Fourways (Office Based role)
Are you a young, dynamic, and customer-focused individual with a passion for IT? Do you possess the drive to excel in a fast-paced environment? If so, we have an exciting opportunity for you! Our clients has a remarkable 30-year history of serving both large enterprises and smaller corporates, they are looking for an IT Help Desk Coordinator to join their team in Johannesburg North.
The company is a leading IT Managed Services company that has earned a reputation for excellence in the IT industry. Dedicated to providing best in industry IT solutions and support to their valued clients. Their commitment to innovation and quality has been the key to their success over the years.
Position Overview:
As an IT Help Desk Coordinator, you will play a pivotal role in ensuring the smooth operation of our IT help desk. Your responsibilities will include managing the help desk ticketing system, tracking tickets, providing timely updates to clients, compiling reports, and scheduling technician visits to clients.
Key Responsibilities:
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