Job Description

At Faircape Life, we dont just operate retirement and lifestyle villages, we create vibrant communities where residents thrive in luxury and comfort. With six premier estates across the Western Cape, including Noordhoek, Kirstenhof, Tokai, Somerset West, and Onrus, we are committed to excellence in care and service.
We are now seeking an organised, professional, and proactive Healthcare Administrator to join our team at Noordhoek Manor, our long-term healthcare facility.
In this role, you will play a key part in ensuring the smooth running of day-to-day financial, administrative, and personnel operations, making a real impact on both residents and staff.
What We Offer:
At Faircape, we value our employees and offer a range of benefits, including:

• A collaborative and supportive environment where youll work alongside experts who share your passion for making a meaningful impact.

• Additional leave rewards for long-term commitment.

• Recognition for your dedication through quarterly performance bonuses.

• Exclusive discounts on high-speed internet, ensuring you stay connected.

If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.
Duties will include, but not be limited to:

• Ensure the reception is manned at all times to greet visitors, ensure they sign in, answer calls professionally and direct queries or messages appropriately.
• Distribute incoming mail and ensure internal communication is timely and professional.
• Petty Cash Management
• Order and Manage residents supplies and inform NOK if any additional supplies are needed
• Answer all calls and emails professionally and attend to the healthcare diary daily.
• Maintain daily logs for maintenance, requisitions, waste collection, and deliveries.
• Manage uniform fittings, equipment distribution, and onboarding starter packs for new staff.
• Stock control and management for Healthcare supplies
• Maintain staff rosters and annual leave planners across nursing, carer, and housekeeping teams.
• Register new staff on the clock-in system and manage clocking exceptions.
• Support HR with recruitment checks, inductions, competency assessments, and relief staff bookings.
• Ensure long term resident details are updated and all documentation is in order.
• Handle administrative duties including diary checks, facility queries, billing, and payment collection.
• Doing Month end for all billing done each month
• Assist with payroll queries and ensure smooth day-to-day operations at the Duty Station.

Qualification:

• Grade 12 or equivalent qualification
• Administration qualification would be an advantage

Requirements:

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous

Skills and Knowledge:

• Computer literate, with proficiency in Google Workspace (Docs, Sheets, Calendar) and general office software
• Strong organisational and administrative abilities with the capacity to prioritise tasks effectively
• Professional communication skills, both verbal and written, with the ability to convey information clearly and tactfully
• Confident interpersonal skills with a courteous and welcoming demeanor
• Neat, professional, and presentable appearance appropriate for a healthcare environment
• Responsible, reliable, and dedicated with a strong sense of accountability
• Ability to work collaboratively within a team and independently without supervision
• Exceptional attention to detail and accuracy in administrative work
• Deadline-oriented with a proven track record in high-pressure, fast-paced environments
• Strong problem-solving skills and initiative to resolve issues proactively
• Discreet and trustworthy when handling confidential information
• Ability to manage multiple priorities while maintaining a calm, professional manner
• Flexible and adaptable to changing operational needs or schedules

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

Working Hours: Monday to Friday 07:00 to 17:00
Faircape offers a market related salary. The amount offered will be dependent on qualifications, experience, and other market-related factors.
To see more about Faircape and what we have to offer go and look at our informative website - If you do not hear from us within two weeks, please deem your application unsuccessful.

Skills Required