Job Description

Faircape Life operates six high-end retirement and lifestyle villages across the Western Cape - including Onrus Manor in Hermanus, a warm and welcoming village that offers both independent living and long-term healthcare.
Our Onrus Manor Healthcare Centre provides exceptional long-term nursing and frail care services within a tranquil, coastal setting. Residents benefit from 24-hour professional support, personalised care plans, and a multidisciplinary team of healthcare professionals dedicated to preserving dignity, comfort, and quality of life.
We are seeking a highly organised and professional Healthcare Administrator to join our Onrus Manor Healthcare team. In this vital role, you'll help coordinate the administrative, financial, and personnel aspects that keep our healthcare facility operating smoothly each day. Your work will directly support our mission to deliver compassionate, efficient, and high-quality care to every resident.
What We Offer
At Faircape, we value our employees and offer a range of benefits, including:

• Above market-related salaries, we pay for excellence
• A collaborative and supportive environment where you'll work alongside experts who share your passion for making a meaningful impact.
• Additional leave rewards for long-term commitment.
• Recognition for your dedication through quarterly performance bonuses.
• Exclusive discounts on high-speed internet, ensuring you stay connected.

If you are a strong administrator and have a passion for working with people, then this is the perfect opportunity for you.
Duties will include, but are not limited to:

• Greet visitors, answer calls professionally, and direct queries or messages appropriately.
• Distribute incoming mail and ensure internal communication is timely and professional.
• Manage the healthcare diary and ensure all calls and emails are attended to daily.
• Maintain daily logs for maintenance, requisitions, waste collection, and deliveries, and ensure they are being dealt with before escalating them.
• Coordinate and manage uniform fittings, equipment distribution, and onboarding starter packs for new staff.
• Maintain and manage staff rosters and annual leave planners across nursing, carer, and housekeeping teams.
• Register new staff on the clock-in system and manage clocking exceptions
• Support HR with recruitment checks, inductions, competency assessments, and relief staff bookings.
• Assist with admission administration, ensuring that all admission and discharge documentation is completed accurately and filed appropriately.
• Ensure that stock takes are completed accurately for daily, weekly, and monthly counts for consumable.
• Handle administrative duties including diary checks, facility queries, billing, and payment collection.
• Assist with payroll queries and ensure smooth day-to-day operations at the Duty Station.
• Assist with administration on the patient electronic records, ensuring correct documentation is loaded and verify correct data
• Daily reporting to management on duties, and variance reporting, outstanding items to escalate
• Collaborate with senior team members to compile and maintain practical training resources and video guides for new staff to support consistent onboarding and task execution.

Qualification

• Grade 12 or equivalent qualification
• An administration qualification would be an advantage

Requirements

• Proven experience within a similar role
• Experience in a hospital or medical environment is advantageous
• Computer literate, with proficiency in Google Workspace (Docs, Sheets, Calendar) and general office software

Skills and Knowledge

• Strong organisational and administrative abilities with the capacity to prioritise tasks effectively
• Professional communication skills (verbal and written) with a tactful and clear approach
• Confident interpersonal skills and a courteous, welcoming demeanour
• Neat, professional, and presentable appearance suitable for a healthcare setting
• Responsible, reliable, and dedicated with a strong sense of accountability
• Ability to work collaboratively within a team and independently without supervision
• Excellent attention to detail and accuracy in administrative work
• Deadline-oriented and able to perform under pressure
• Strong problem-solving skills and initiative to resolve issues proactively
• Discreet and trustworthy when handling confidential information
• Flexible and adaptable to changing operational needs or schedules

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

Working Hours: Monday to Friday 07:00 to 17:00
Faircape offers a market related salary. The amount offered will be dependent on qualifications, experience, and other market-related factors. To see more about Faircape and what we have to offer go and look at our informative website - If you do not hear from us within two weeks, please deem your application unsuccessful.

Skills Required