Job Description

Who we are: A leading technology services company specialising in infrastructure, platform and application operations. We help clients achieve secure, scalable and high-performing digital environments through our AIOps Evolution Framework.
What we are looking for: Head of Solutions, Architecture and Implementations
What you will do:
Turn the CTO's technology strategy into practical, scalable solutions
Design and implement enterprise architectures across cloud, hybrid and on-prem environments
Lead solution delivery and integrations with multiple vendors and technology platforms
Ensure all solutions meet governance and compliance standards (ITIL, ISO, POPIA, etc.)
Align solutions with the business service delivery and ITSM frameworks.
Drive automation using DevOps, CI/CD and Infrastructure as Code (IaC) practices
Introduce AI-driven automation, advanced monitoring and observability tools
Manage risks, security and data protection across all implementations
Oversee vendor relationships and ensure performance and delivery standards are met
Measure and report on solution performance and continuous improvement
What you must have:
10+ years' experience in IT architecture, implementation, or service delivery
Proven experience leading large complex technology and multi-vendor projects
Strong technical background in cloud, AIOps, automation and observability tools
Hands-on knowledge of platforms like ScienceLogic SL1, ServiceNow, OpenTelemetry and Prometheus
Excellent leadership, governance and vendor management skills

Skills Required