Job Description

THE JOB AT A GLANCE

As the Head: Sales and Distribution, you will be reporting into the CEO: COID and Group Operations. The purpose of your role is to be responsible for the growth strategy and plan for the COID business to double the number of covered COID lives to 2 million by 2030. You will spearhead the design, execution, and optimization of the COID Lives Growth Strategy. This role is pivotal in refining, enhancing and maintaining an effective COID sales and distribution model, expanding into targeted sectors (e.g., mining, metals and class other), and contributing meaningfully to the Integrated Group Value Proposition. You will be responsible for also creating tactical sales plans and targets. Identifying business opportunities in identified segments or channels in order to enhance on partnerships and stakeholder engagements. You will lead and manage a high-performing sales and distribution team, ensuring performance excellence across multiple customer tiers through a data-driven, customer-centric approach. More importantly, you will define and implement the incentive model to drive performance. You will be responsible for developing a monitoring and reporting model to drive growth.

WHAT WILL YOU DO?

Strategic Leadership

Develop and execute a focused COID Lives Growth Strategy and plan aligned to BOS and Group aspirations Lead and embed a scalable Sales and Distribution Model that enables sector penetration and customer acquisition Ensure strategic alignment with the Integrated Group Value Proposition, Group-wide HX (HeroesX) and Service model Strategies Drive penetration based on the customer segment within their responsibilities Continuously grow and support the sales strategy and business plan Provide sound solutions to clients by identifying client needs and selling products aligned to the needs of the clients.

Sales and Distribution Management

Own the end-to-end sales lifecycle: market segmentation, prospecting, acquisition, retention, and growth Develop and implement sales and go-to-market activities and set and drive sales targets Lead, inspire, manage and train the sales and distribution team, particularly on the COID business and regulation Drive performance against clear KPIs, targets, and incentive models and monitoring and tracking thereof Implement initiatives targeting strategic segments or sources of lives such as contractors, junior miners, reclassified and consolidation Drive internal meetings to review the status of accounts and align performance targets across the Group sales and distribution teams that are supporting the COID growth.

Operational Execution & Enablement

Develop and execute market-specific go-to-market (GTM) strategies and expansion plans Collaborate with digital, marketing, actuarial, and customer teams to ensure seamless proposition delivery Monitor and support the penetration for customer segments (e.g., exclusive, premium, concierge and essential) Build and foster critical relationships with other channels to drive growth Build a sound relationship with the Compensation Fund Developing a budget for the sales and distribution team for approval and monitoring thereof.

Monitoring, Reporting & Risk Management

Lead real-time sales performance tracking, risk reporting, and compliance assurance Deliver monthly and quarterly insights to Exco on growth metrics, sector penetration, and revenue impact Ensure effective governance and alignment with the Group's reporting frameworks Ensure that that culture of compliance is embedded across the function.

Stakeholder & Relationship Management

Build and maintain strategic relationships with internal and external stakeholders, including industry bodies, brokers, and partner networks Collaborate closely with the Head of Group Customer Service & Experience to ensure a unified front in delivering customer-centric value Champion cross-functional collaboration across Product Development, Underwriting, and Claims.

WHAT WILL YOU GET IN RETURN?

We offer great opportunities for personal and professional development in a stable company that is more than 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the advert due date has been reached. The time taken to complete this process will depend on how far you progress within the recruitment process and the availability of our managers. Kindly note that should you not receive a response within 21 days, please consider your application unsuccessful.

Closing date: 21st July 2025

Our Commitment to transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

WHAT YOU'LL BRING TO THE TABLE?

NQF Level 8: Relevant Sales and Distribution qualification, business, sales, insurance or related field Relevant Sales and Distribution certification - NQF5 120 FAIS credits RE1 and RE5 Certificates Minimum 8 - 10 years of experience in sales, distribution, or business development, with at least 5 years at a senior leadership level Proven experience in insurance, particularly within COID, workmen's compensation, or social insurance domains Demonstrated track record in sales growth, distribution model execution, and incentive design Experience in the mining and metals sector or similar high-risk, high-complexity environments is advantageous.

Leadership & Strategy

Strategic visioning and execution People leadership and team development Innovation and change leadership

Sales & Growth

Sales planning and forecasting Market development and sector strategy Partner and channel management

Customer-Centric Execution

Deep understanding of customer journeys Ability to implement tiered service models Data-driven customer engagement and VOC (Voice of Customer) insight integration

Technical Skills

Proficiency in CRM, sales analytics tools, and digital platforms Financial acumen with experience in revenue generation and budget management * Strong report writing, presentation, and communication skills