Job Description

Job Summary
We are seeking an experienced Head of IT to lead and manage all technology operations for a large, established, and fast-growing Forex/CFD trading company based in Sandton, Johannesburg.
The role oversees the full IT infrastructure, CRM systems, call-centre technologies, trading-related tools, cybersecurity, and all integrations that support the daily operations of the business.
The ideal candidate has strong technical knowledge, proven leadership experience, and a deep understanding of the Forex/online trading environment. This is a hands-on management role requiring excellent problem-solving, system ownership, and the ability to operate in a high-pressure, fast-paced environment.
Requirements
Requirements
Experience & Background
8-12+ years of experience in senior IT roles (Head of IT / IT Manager / Infrastructure Lead).
Experience in the Forex, CFD, Fintech, Online Trading, or Call Centre environment (mandatory).
Strong background in IT infrastructure, cloud computing, and system architecture.
Proven experience managing CRM systems, API integrations, and client portals.
Strong technical exposure to VoIP/SIP, dialers, call-centre technologies, and telephony systems.
Deep knowledge of cybersecurity, data protection, and compliance standards (POPIA/GDPR/AML).
Experience with trading systems, MT4/MT5 integrations, and low-latency environments (advantage).
Ability to lead multidisciplinary IT teams (DevOps, infrastructure, networking, support).
Strong vendor management skills (CRM providers, VoIP, cloud hosting, KYC tools).
Skills & Competencies
Excellent understanding of networks, servers, cloud, APIs, automation, and monitoring tools.
Strong analytical skills with the ability to troubleshoot complex technical issues.
Ability to document systems, processes, and technical architecture.
High level of ownership, accountability, and reliability.
Ability to work under pressure in a fast-paced environment.
Strong communication skills and the ability to work cross-departmentally.
Benefits
Benefits
Competitive salary based on experience.
Opportunity to join a large, stable, and global Forex organisation.
Full-time, office-based role in Sandton with long-term growth prospects.
Work directly with senior management and contribute to company-wide technology decisions.
Fast-moving environment with modern systems, tools, and technologies.
Professional development and leadership growth opportunities.
Exposure to global teams and international projects.
RMG Talent
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