Job Description

Company Description

From a small apartment to becoming South Africa's #1 provider of startup registration and compliance services, Company Partners has helped over 50,000 entrepreneurs launch and grow their businesses.

We don't just help companies register--we empower them to succeed. Through seamless, tech-enabled solutions, we provide registrations, compliance, tax, accounting, and marketing services that help startups win tenders, secure contracts, and scale.

Now we're entering our next phase of growth--and we're looking for a high-impact operational leader to join us at the forefront of this journey.

We're hiring a Head of Growth & Operations to lead our sales performance, operational systems, compliance oversight, and cross-functional execution. This is more than just a management role--it's a strategic leadership position responsible for scaling our internal engine to match our big ambitions.

You'll own growth strategies, streamline processes, and lead key teams through transformation, innovation, and execution.

Qualifications

6+ years in operations, strategy, or sales leadership (preferably in SaaS, fintech, or service environments)

A proven track record in managing teams, systems, and sales performance

Deep understanding of B2B sales funnels, client success, and KPI tracking

Experience managing risk, legal, and compliance processes in a regulated environment

Excellent problem-solving, communication, and organizational skills

A leadership style rooted in accountability, ownership, and empowerment

Experience in compliance, legal services, or fintech environments

Hands-on knowledge of CRM, ERP, automation, and dashboard tools

Exposure to scaling business units or launching new services

Key Responsibilities:

Sales & Growth Leadership

Lead and refine end-to-end sales and growth strategies (in collaboration with UX and marketing teams)

Optimize the full customer acquisition and retention journey

Identify and activate cross-sell and up-sell opportunities

Develop and maintain real-time KPI dashboards and sales tracking systems

Monitor weekly/monthly KPIs, provide insights, and drive performance reviews

Client Journey & Service Excellence

Improve service delivery tools and systems to elevate client experience

Collaborate with UX and Service Development teams to enhance onboarding, support, and satisfaction

Operational Excellence

Own and oversee all internal systems, tools, and business processes

Drive scalable, tech-enabled solutions for process improvements

Ensure cross-departmental collaboration and high-quality service standards

Lead training, performance development, and team leader enablement

Compliance & Governance

Serve as Internal Compliance Officer for FICA, POPIA, and related frameworks

Review contracts, policies, and documentation for legal soundness and risk management

Coordinate with legal teams to ensure regulatory alignment and operational safeguards

Strategic Projects & Execution

Support the launch and scale of new services and business divisions

Conduct feasibility studies and support go-to-market strategies

Present monthly operational and sales reports to the Board

Serve as a key advisor to leadership, surfacing risks, insights, and solutions

Additional Information

Remuneration:

Salary: R45,000 - R60,000 CTC/month (negotiable based on experience)

WHAT WE NEED FROM YOU:

If the above interests you, please contact us by following the below:

Complete the following Screening questions: https://forms.office.com/r/X4ukXgs2qZ

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Send your motivation, C.V. and other applicable documentation (work references, qualification documents, etc.) We look forward to hearing from you

Only applications that complete the screening questions will be considered.


We reserve the right to close the role before this date should a suitable applicant be found.

Please note that we do receive a lot of applications, and as such, if you do not hear anything in two (2) weeks, consider your application unsuccessful. we do, however, always strive to inform applicants of their application status within a reasonable time where possible.

We do not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other arbitrary grounds as protected by law.