Job Description

The purpose of the Head of Governance, Risk and Compliance role is to primarily lead the management of internal and external risks for the company and its clients. Additionally, the role incumbent is expected to design and implement rigorous and robust compliance and governance programmes to support business operations, legal and regulatory requirements. The role is effectively responsible to minimize legal and regulatory risks, enhance operational efficiency, and maintain the organization's integrity and adherence to quality and compliance standards across all divisions and in partnership with the business leaders and clients.

Duties and Responsibilities:

Development and implementation of functional strategic plan:
- Stay up to date with relevant industry regulations, laws, and standards applicable to the
logistics sector.
- Monitor and analyse market trends, industry developments, client requirements,
regulatory changes, criminal trends, and statistics etc, and identify any emerging risks
and/or opportunities.
- Develop and implement a comprehensive functional plan as well as relevant policies,
procedures, systems, and processes to support the implementation and effectiveness of
the strategy and plan.
- Develop key performance indicators to support the performance of the function and to
share with key stakeholders with an invested interest in the performance of the function.
- Monitor the functionxe2x80x99s performance against agreed performance indicators and trends in
the business and identify opportunities for improvement.
- Ensure that the functional budget is prepared in alignment with the plan and actively
Proactive and responsive risk management:

• Reactive Risk Management
• Ensure that risk reaction is highly targeted, aggressive in response and ensures that freight is protected and recovered on time, every time.
• Ensure that the team responds appropriately to incidents and that these are managed according to procedure legally, and that the process if managed correctly to minimise financial & reputational losses.
• Oversee the management of the control room and that the team has clear SOPs that support the mitigation and prevention of risk as well as to respond appropriately to threats.
• Review investigation outcomes and implement actions to prevent future incidents and to minimise damages and losses.
• Actively get involved in risk responses where required.
• Directly engage with clients and act as the representative of the company in managing the risk response. Proactive Risk Management
• Manage the security of employees, premises, fleet, current assets and client consignments nationally to ensure that any security risks are prevented including but not limited to:
• Facility safety and security management across business divisions nationally
• Armed escort management
• Control room management
• Internal and external incident prevention and management (e.g. pilferage, hijackings, robberies, accidents)
• Build partnerships with law enforcement officers, judicial authorities, investigators, and security and risk response suppliers that support the prevention, mitigation, and management of incidents.
• Monitor the effectiveness of risk identification and assessment processes by tracking the number of risks identified, assessed, and mitigated.
• Evaluate the financial impact of risk mitigation strategies. This includes measuring cost savings, avoided losses, and improved financial performance. Strategic Risk Management:
• Consider risk management strategically and based on expertise, bring innovative concepts to streamline and improve this functional capability.
• Complete a thorough internal and external risk assessment in order to develop a plan to minimise or mitigate risk including but not limited to risks associated with the logistics industry, including supply chain disruptions, security threats, and operational challenges.
• Collaborate with department heads to develop risk mitigation plans and provide support in their execution. Management of Safety, Health, Quality and Compliance:
• Develop, maintain, and implement the required Safety, Health, environmental and quality standards as well as the ISO standards.
• Advise management of all the operating divisions regarding health, safety, environmental and quality standards, policies and procedures, training requirements, safe working practices and improvement options and initiatives.
• Provide input into the development and vetting of all sites operating procedures to ensure all work practices are constructed and conducted safely and ensures all SHEQ hazards are identified and controlled.
• Oversee the design, implementation, and maintenance of a robust compliance framework in partnership with all divisional MExe2x80x99s; operational heads and specialists within divisions (e.g. Healthcare) to ensure adherence to local, national, and international regulations.
• Manage the execution of regular audits and assessments to assess the company's compliance status and identify areas for improvement.
• Issue audit report and ensure that measures are implemented to close any deviations.
• Identify and address areas of weakness or non-compliance through targeted training interventions that are developed and deployed in partnership with line management and the OD team.
• Align training outcomes with key performance indicators (KPIs) to measure the impact of training on compliance and risk reduction.
• Ensure that processes are established, maintained, and improved to meet the requirements of the International Organization for Standardization (ISO) standards relevant to the industry.
• Act as a member of the ISO Audit forum.
• Provide advice to management on the interpretation and application of regulatory and legal requirements related to Quality and Compliance.
• Manage investigations and responses to regulatory inquiries and audits Crisis Management & Disaster recovery:
• Develop and oversee crisis management plans and response strategies to address emergencies and disruptions affecting the logistics operations.
• Develop strategic crisis preparedness training programs to ensure that employees are well-equipped to respond effectively in high-risk situations. This aligns with strategic risk mitigation efforts.
• Evaluate the efficiency of incident response and recovery processes.
• Measure the time taken to respond to incidents and the effectiveness of recovery strategies Reporting and Analysis: Implement effective systems to collect and analysis data to make intelligent business decisions.

Risk Assessment:

• Analysing historical and current data to identify potential risks and vulnerabilities within the organization.
• Monitoring Compliance: Using data to track and ensure adherence to regulatory requirements and internal policies.
• Decision Making: Making informed decisions based on data-driven insights regarding risk mitigation strategies and compliance initiatives.
• Auditing: Conducting data-driven audits to assess the effectiveness of internal controls and identify areas for improvement.
• Trend Analysis: Identifying patterns and trends in data to anticipate potential compliance issues and proactively address them.
• Prepare and present regular risk and compliance reports to the executive team and the board of directors, highlighting key findings and recommendations and demonstrate compliance status and risk exposure.
• Maintain accurate records and documentation related to governance, risk management and compliance activities Stakeholder management & engagement:
• Complete a stakeholder assessment and ensure that all relevant stakeholder expectations are met.
• Engage effectively with stakeholders at stakeholder meetings and forums by sharing knowledge, changes, and new developments.
• Ensure that suppliers are onboarded the meet the requirements of the business and that the relationships are actively managed to ensure that objectives are achieved in accordance with the companyxe2x80x99s procurement and legal contracting standards.

Functional Leadership:

• Ensure that the function is appropriately structured and resourced.
• Actively recruit resources that will fit the companies culture and deliver competently against performance standards in accordance with policies and procedures.
• Direct team outputs in accordance with functional plan and performance requirements
• Ensure that team is actively managed and developed to support employee performance, engagement, and well being.
• Ensure that succession is in place to mitigate risks within function.
• Manage employee relationships in accordance with policies and procedures managed to prevent variance and achieve objectives.
• JOB - RELATED REQUIREMENTS

Minimum:
- 8 -10 years' experience in Risk Management, (Essential)
- 5 years' experience in a management role (Essential)
- Previous experience in risk management role with successful track record, preferably in transport
or a related industry.
- Background in Security,
- Forensic Auditing or Police service (Desirable)
- PSIRA accreditation or similar risk, safety and security accreditation (Essential)
- Bachelor's degree in business, logistics, supply chain management, or a related field
(Desirable)
Required Knowledge:
- Knowledge of the logistics industry
- In-depth knowledge and expertise in relevant laws and regulatory frameworks impacting
the logistics industry and relevant client sectors.
- Risk and compliance management
- Risk mitigation & prevention strategies and methodologies
- Investigation management
- Law enforcement and court processes and procedures
- Firearm competency
- Firearm business competency
- Auditing processes
- Functional Planning
- Policy and procedure development
- Experience in using appropriate tools and technologies (e.g. CURA software)
- Financial management principles and practices
- Risk management principles and practices
- Health and safety principles and practices
Required Skills:
- Ability to communicate with all levels.
- Verbal and written communication skills
- Keen commercial and business acumen
- People management skills that suit the culture of the environment
- Negotiation skills
- Problem-solving skills including root cause analysis
- Client engagement skills
- Time management i.e. deadlines
- Attention to detail
- Presentation skills
- Intuitive
- Strong networking specifically executed with law enforcement agencies, regulatory
agencies, security industry etc.

For more information please contact:

Natalie de Klerk

Network Contracting Solutions