Head Of Department
Edenvale, Gauteng, South Africa
Job Description
Description
Purpose of the role
To provide strategic management of people and resources in the department, to ensure excellent customer service and sustainable growth.
Main responsibilities
- Lead and support a team of department managers
- Develop the team to meet strategic business objectives
- Manage full operations of the department
- Manage daily sales and customer relations
- Identify business growth opportunities (new markets, new products and new services)
- As a member of the management committee, co-create and decide on the strategy to implement
- Participate in cross-disciplinary projects with fellow colleagues
- Design the most cost-effective delivery channels for your department
- Develop appropriate risk management strategies
- Introduce efficiency, improvement measures for an optimal return and stakeholder value
- Develop customer service improvement strategies
- Get involved in drafting and changing policy to align with changing market conditions
- Relevant business degree
- Previous retail experience at a senior management level
- Proven track record in the Retail industry.
- Ability to work long hours and weekends
- Ability to work as Duty Manager when required, e.g. open and close store
- Excellent interpersonal relations
- A team builder and a team player
- Excellent customer service
- Self-confident, hardworking and lives by example
Mid-Level
Type
Permanent
Salary
Market Related
EE Position
No
Location
Edenvale
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Job Detail
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Job IdJD1266348
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdenvale, Gauteng, South Africa
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EducationNot mentioned