Job Description

Company Description

iKhokha is a place where chance takers become change makers.

At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

We're looking for a visionary Head of Data and Analytics to lead our data strategy, drive actionable insights, and champion data-driven decision-making across the business.


At iKhokha, we're redefining how SMEs thrive through innovation -- and in this role, you'll harness the power of data to help accelerate entrepreneurship and unlock growth for small businesses across South Africa.

So, what will you do?

As the Head of Data and Analytics, you will be responsible for leading and managing the data and analytics function within our organization. Your primary objective will be to drive data-driven decision-making, develop data strategies, and provide actionable insights to support business growth and optimization. You will lead a team of Data Professionals, collaborating with cross-functional stakeholders to leverage data and analytics capabilities.

In addition to the above, you will:

Develop and implement a comprehensive data strategy aligned with business goals. Establish data governance frameworks and policies to ensure data quality, privacy, and compliance. Collaborate with Engineering, Product, Growth, Finance and Retention Teams to optimize data acquisition, storage, and integration processes. Oversee the analysis and interpretation of complex data sets to derive actionable insights. Collaborate with business stakeholders to identify data-driven opportunities for optimization and growth. Develop and deliver reports, dashboards, and visualizations to communicate insights effectively. Ensure data-driven decision-making and provide recommendations to key stakeholders. Assess and optimize data infrastructure, including data storage, processing, and retrieval systems. Collaborate with Engineering, Product, Growth, Finance and Retention Teams to ensure the availability and scalability of data platforms and tools. Stay updated with emerging data technologies and trends, making recommendations for adoption. Build and lead a high-performing team of Data Professionals. Provide mentorship, guidance, and professional development opportunities to team members. Foster a collaborative and inclusive team culture, promoting knowledge sharing and innovation. Collaborate with cross-functional teams to integrate data and analytics into business processes.

Qualifications

Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

Deal Breakers:

10+ years' experience with the following:

Experience and Training:

5+ years in a

leadership role

within a data and analytics function. Strong knowledge of data management, analytics, and visualization tools and technologies. Familiarity with industry-specific regulations and compliance requirements related to data.

Specific knowledge, Skills and Competencies:

Data Strategy and Management: Expertise in developing and implementing data strategies, including data governance, data quality, and data integration. Ability to oversee data acquisition, storage, security, and privacy practices. Data Analysis and Insights: Proficiency in data analysis, interpretation, and visualization. Experience in identifying trends, patterns, and actionable insights from complex data sets. Skill in translating technical findings into business-friendly language and formats. Team Leadership and Management: Strong leadership skills to inspire and manage a team of Data Analysts, Data Engineers, and Data Scientists. Ability to provide guidance, mentorship, and professional development opportunities. Business Acumen: Deep understanding of the organization's industry, business model, and strategic objectives. Ability to align data and analytics initiatives with business goals, enabling data-driven decision-making at all levels. Technical Expertise: Proficiency in data and analytics tools and technologies, such as SQL, Python, R, Tableau, Power BI, or similar platforms. Knowledge of machine learning, statistical modelling, and predictive analytics techniques. Stakeholder Engagement: Excellent communication and interpersonal skills to collaborate effectively with cross-functional stakeholders, including executives, department heads, and technical teams. Ability to present complex information in a clear and concise manner. Project Management: Strong project management skills to oversee and prioritize data and analytics initiatives. Ability to manage resources, timelines, and deliverables to ensure successful project outcomes.

Business understanding:

The Head of Data and Analytics would need to possess a strong understanding of the business in order to effectively perform their role. Some key aspects of business understanding that would be beneficial include:

Understanding of the organization's industry, market dynamics, and competitive landscape. Knowledge of key business metrics, goals, and performance indicators. Familiarity with regulatory and compliance requirements related to data management and privacy. Ability to align data and analytics strategies with business objectives and drive value for the organisation.

Additional Information

Perks of joining the Tribe?

Work in a high-growth company with tangible results you're accountable for. Enjoy hybrid, remote, and in office work models. Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. Be guided by visionary leadership. Seize the opportunity for study leave. Access to on-demand learning and development. Experience a friendly, collaborative culture with a team of all-round-lekker humans (it's true, we surveyed our Employees and they told us so). * If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.