Head, Insurance Automation

Johannesburg, GP, ZA, South Africa

Job Description

Job Overview

Business Segment:

Insurance & Asset Management

Location:

ZA, undefined, Johannesburg, 4 Ellis Street

Job Type:

Full-time

Job Ref ID:

80381306A-0001

Date Posted:

9/22/2025







To lead the strategic roadmap for intelligent automation initiatives, including the implementation of Robotic Process Automation (RPA) programmes and the application of artificial intelligence (AI) technologies to automate and improve operational business processes. To drive business enablement practices, processes and systems to enable customer value add through effective and efficient service delivery, maximising service revenue and optimising operating profit.



Qualifications



Type of Qualification:

First Degree

Field of Study:

Information Technology



Experience Required

Intelligent Automation

Operations

5-7 years

Experience in Automation (BPM, RPA, Machine Learning, and Artificial Intelligence), Operational Excellence approaches and methods (Lean agile delivery, DevOps, Lean thinking, Process excellence, System & Management Thinking). Deep Understanding of automation and emerging technology solutions i.e. BPM, Robotics Process Automation, Cognitive automation and Data / process integration . Experience deploying best practices for Process Excellence, RPA and Automation within a mid - large organisation



5-7 years

Strong presence and leadership skills; Ability to communicate effectively across organizational levels and with various audiences; Strong ability to influence and lead diverse groups to achieve desired results; Ability to work independently, set and manage plans, achieve results; Highly organized and able to effectively multi-task and plan/manage deliverables; Demonstrated ability to drive action and sustain momentum to achieve results



Additional Information



Behavioural Competencies:



Articulating Information

Convincing People

Developing Strategies

Embracing Change

Examining Information

Exploring Possibilities

Generating Ideas

Interpreting Data

Making Decisions

Meeting Timescales

Providing Insights

Seizing Opportunities



Technical Competencies:



Automation Enablement

Automation

Business Process Improvement

Change Control and Management (IT)

Emerging Technology Monitoring

IT Strategy & Planning



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Job Detail

  • Job Id
    JD1527852
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned