Head, Hoc Claims
Roodepoort, GP, ZA, South Africa
Job Description
Job Overview
Business Segment:
Insurance & Asset ManagementLocation:
ZA, GP, Roodepoort, 4 Ellis StreetJob Type:
Full-timeJob Ref ID:
80234298A-0001Date Posted:
8/1/2025To supervise and drive the management of the call centre-based claims area nationally, and to verify that the set key deliverables, such as cost containment and customer service levels, are met. To foster a dynamic Claims Fulfilment team and share the common goal of exceeding customer expectations, by keeping customers informed and timeously settling claims, whilst applying risk management principles.
Qualifications
Type of Qualification:
A relevant qualificationExperience Required
10 years' experience in Short Term Insurance, with 5 years' managerial experience in Short Term Insurance.
Additional Information
Behavioural Competencies:
Directing People
Documenting Facts
Establishing Rapport
Exploring Possibilities
Following Procedures
Generating Ideas
Making Decisions
Managing Tasks
Meeting Timescales
Providing Insights
Team Working
Thinking Positively
Technical Competencies:
Business Adminstration skills
Process Analysis and Redesign
Financial Acumen
Claims knowledge and Management
Change Management
Root cause analysis
Current and Emerging Capability Development
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Job Detail
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Job IdJD1480441
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRoodepoort, GP, ZA, South Africa
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EducationNot mentioned