Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, GP, Johannesburg, 3 Simmonds Street

Job Type:

Full-time

Job Ref ID:

80445136A-0001

Date Posted:

9/1/2025







Ensure growth through directing and managing Fraud Operational activities to ensure these are delivered in accordance with the organisational strategy. To plan, direct and manage the performance of the Fraud Investigations teams, as dictated by the overall strategy agreed by Exco, to maintain and develop business growth in accordance with the agreed business strategy.

Management, monitoring, reporting and communication regarding financial and Physical resources, administration and budgeting. Maintain and develop organisational culture, values and reputation with all staff, customers, suppliers, partners and regulatory/official bodies. Develop and maintain end-to-end fraud operations control framework. Apply best practice standards and principles throughout all PPB Fraud policies, solutions, customer strategies and processes, to effectively manage fraud risk, customer experience and mitigate operational losses or reputational damage to SBG. Lead teams across multiple fraud disciplines and drive a proactive risk culture and awareness.



Qualifications

Type of Qualification:

Masters Degree

Field of Study:

Business Commerce

Type of Qualification:

Masters Degree

Field of Study:

Legal

Type of Qualification:

Post Graduate Degree

Field of Study:

Risk Management



Experience



More than 10 years Experience in providing exceptional customer service offering strategies.



More than 10 years Experience in fraud risk management, policies and principles across PPB products and platforms with an in depth understanding of the PPB value chain and/or its business landscape, and the impact of.



Deep knowledge across the spectrum of fraud risk management, market conduct and financial crime risk management and related risk controls.



More than 10 years Sound knowledge of risk policies and risk principles, their applicability and impact on the business landscape and experience in executing risk initiatives.



More than 10 years Experience and knowledge of dealing with client relevant legislation and how it is implemented in a banking environment.



More than 10 years Proven track record building and maintaining relationships internally and externally to the organisation with the ability to influence key stakeholders and leaders.



Additional Information

Behavioural Competencies:

Articulating Information

Convincing People

Developing Expertise

Developing Strategies

Directing People

Documenting Facts

Establishing Rapport

Examining Information

Interacting with People

Interpreting Data

Making Decisions

Upholding Standards

Technical Competencies:

Analysing Insurable Risk

Business Acumen (Audit)

Evaluating Risk Management Effectiveness

Forensic Auditing

Remedial Action Development

Risk Acceptance

Risk Reporting

Risk Response Strategy

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za