Job Description

Closing Date 2025/07/25
Reference Number MMH250716-3
Job Title Head: Employee Experience & Engagement
Position Type Permanent
Role Family Operations
Cluster Human Capital
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Centurion(Gauteng)/ Bellville(Western Cape)
Introduction
Through our client-facing brands the Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisation's care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities, and businesses.We build and protect our clients' financial dreams.Visit us at
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
To drive a strategic, proactive approach to employee experience and engagement, ensuring that people and culture are integral to the Momentum Group's business strategy. The aim is to enhance and elevate existing EVP initiatives to impact holistic employee experience and engagement. This role shapes and leads the end-to-end employee journey, designing experiences that foster meaningful engagement, enable performance,
and position the organisation as a purpose-led employer of choice.
Requirements

• Relevant Qualification in Human Capital or Employee Engagement.
• 10+ years in Human Capital or Employee Engagement roles, with at least 5 years in a strategic leadership role.
• Proven experience in employee experience design, internal communication and engagement.
• Experience in EVP, occupational health & safety, and employee wellbeing programmes and the importance of this in the employee journey.
• Strategic thinking in design tools and platforms to ensure a consistent approach to the look and feel of creative elements.
• Strong analytical, planning and stakeholder management expertise and experience.

Duties & Responsibilities
Strategic Leadership:

• Align the employee experience strategy with the Momentum Group's business priorities in

partnership with Human Capital Executives, ensuring people and culture drive sustainable
performance. * Drive a strategic, proactive approach to employee experience to ensure people and culture are an
integral part of the business and align with the strategic focus areas of Momentum Group. * Partner with the Executive Group Human Capital and the CEO Office to develop and implement a comprehensive employee engagement strategy aligned to the organisational purpose, impact strategy, and culture behaviours.
Employee Experience Design:

• Take ownership of the full employee lifecycle, from onboarding to exit, ensuring that each touchpoint is meaningful, seamless and consistent with our purpose and culture behaviours.
• Lead the design, development and execution of initiatives that make organisational culture practical and tangible in employees' daily work environments.

Employee Engagement & Internal Communication:

• Develop and manage impactful employee engagement campaigns and initiatives across the organisation.
• Measure and report on engagement levels and use insights to inform future improvements.
• Explore approaches to effectively communicate the various interventions and assess the impact of strategic communication on employee experience.
• Continuously improve the effectiveness of campaigns and channels used to drive engagement.

Branding & Employee Value Proposition (EVP):

• Co-create a compelling internal and external employer brand with Brand & Marketing.
• Position Momentum as a top employer and a great place to work through storytelling, recognition, and employee-led advocacy.

Wellbeing & People Practices:

• Champion holistic employee wellbeing by integrating proactive wellness initiatives into the fabric of the workplace.
• Evaluate and enhance people practices (e.g., OHS, EAP, performance management) in partnership with key stakeholders to positively impact the employee experience and promote a culture that fosters inclusivity and engagement.

Reporting:

• Support the Group Human Capital Executive with governance reporting.

Innovation:

• Explore and implement multimedia and digital design tools to elevate the human capital function and build Human Capital capabilities across the organisation.
• Use technology and data-driven insights to evolve the employee experience strategy.
• Ensure the business is keeping pace with new ways of enhancing employee experience and engagement to retain critical talent.

Team/Organisation:

• Demonstrate exemplary leadership behaviour through personal involvement, commitment and dedication in support of the six cultural behaviour themes.
• Embed psychological safety and belonging in the team to create an environment where employees feel valued, engaged, and empowered to do their best work.
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
• Create a high-trust, high-performance environment where excellence is the norm and aligned with business impact.

Competencies

• Commercial thinking & business acumen.
• Strategic and systems thinking.
• Emotional intelligence and cultural sensitivity.
• Innovation and creativity.
• Collaboration and partnership building.
• Service orientation.
• Resilience, flexibility, and agility.
• Communication and storytelling excellence.
• Analytical thinking and results orientation.

Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.