Job Description

SUMMARY:
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POSITION INFO:
SUMMARY
Responsible for developing and implementing high-quality, innovative menus and recipes that reflect the property's culinary identity within price guidelines set by Group Support Services. Ensures guest satisfaction through excellent kitchen hygiene, stock and waste control, and a well-trained team.
MINIMUM REQUIREMENTS
QUALIFICATION: Matric & relevant Culinary Qualification
EXPERIENCE: At least 2 years in a similar role within a 4/5-star hotel
KNOWLEDGE: All aspects of hotel kitchen operations
COMPETENCIES
Communication: Verbal, comprehension
Cognition: Analysis, decision-making
Personal Effectiveness: Self-management, stress tolerance, attention to detail
Teamwork & Leadership: Collaboration, influencing others
Management: Strategic vision, business alignment
KEY RESPONSIBILITIES Management
Train, develop, and motivate kitchen staff
Enforce hygiene and safety protocols
Lead by example with professionalism and positive conduct
Oversee all culinary operations for smooth service delivery
Set performance standards for guest satisfaction
Manage kitchen supervisors: coaching, performance, discipline
Ensure clear communication across kitchen and departments
Share and implement Group Support updates
Report operational incidents that may impact other properties
Ensure proper storage and inventory standards
Operations
Develop consistent, high-quality recipes and menus aligned with the property's brand and pricing
Maintain comprehensive hygiene practices
Address guest complaints promptly and professionally
Administration
Order stock timeously to prevent shortages and waste
Source best-value products
Maintain food labelling and storage standards
Financial
Implement waste management to control costs
Keep food costs within budget
Price menus competitively based on market and compset
Adhere to purchase order protocols
Manage headcount and productivity to align with budget
Human Resources
Oversee recruitment and onboarding in line with procedures
Conduct training, coaching, and performance reviews
Submit accurate documentation on time
Enforce dress code and hygiene standards
Apply fair discipline practices
Maintain up-to-date staff files
GENERAL
Participate in Duty and Night Manager shifts as required
Be available telephonically and via email at all times
Duties may evolve with business and operational needs
REVIEW CRITERIA
Professional appearance
Staff communication
Financial performance
Job knowledge
Urgency and initiative
Problem-solving ability
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to
**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days - please consider your application unsuccessful**
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Skills Required