An exciting opportunity exists at iMasFinance Cooperative Limited in Centurion in a senior management position as the Head: Business Operations in our iLend division. Preference will be given to qualifying candidates from the designated groups, in support of the iMasFinance transformation strategy. Job Overview The Head: Business Operations is a senior position in the business, responsible for the debt collections, customer support, loan administration and commercial credit functions. This role will also assist the Managing Executive of our Lending Operations (iLend) with strategic planning, process improvements and business reporting. It plays a critical role in maintaining loan book quality and managing the overall risk exposure, whilst driving business growth through innovation, efficiency improvements and improving customer experience.
The role involves managing a team of professionals who specialize in:
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