Job Description

About Us

Tsebo Facilities Solutions is looking for a Handyman who will be responsible for providing an efficient and effective planned preventative maintenance, reactive maintenance and remedial works programme in a manner that achieves the objectives by proactively administering the workplace services in accordance with the Master Service Agreement.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Delivery:

Carry out the repair and maintenance of all building related issues such as lighting, plumbing, electrical, carpentry and painting. Also included will be furniture, fittings, fixtures and other equipment Ensure that all jobs are carried out in a safe and competent manner Clean-up work area on completion of a job Ensure the workshop is kept clean and clear at all times Ensure that all Work Orders are completed prior to submission to the Maintenance Manager Proactively log any maintenance issues you identify at the TFS Helpdesk Tools are to be looked after and maintained in a good working condition Carry out any duties as required and instructed by the Technical Manager To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on interior, exterior fabric, light machinery and fittings Undertake documented inspections, as notified by your Manager Undertake planned preventative maintenance tasks Undertake proactive and reactive maintenance tasks and repairs Undertake work related to woodwork, plumbing, building and metalwork etc. Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements Escort and oversee sub-contractors where necessary and ensure all works are carried out in accordance with OHS Act requirements Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed

Service Delivery Management:

Ensuring performance requirements are met (SLA's and performance management) Maintain an accurate record of all maintenance documentation, warranties, licences

Customer Focus:

Work with teams to develop and maintain a customer-focused attitude toward activities Interact with clients to provide and process information in response to enquiries, concerns and requests about services Work with processes and procedures in such a way that operational efficiencies and performance are enhanced Attend to and resolve all client queries timeously or escalate when necessary Follow up and follow through on all escalated queries timeously Manage conflict

Reporting:

Prepare weekly/monthly reporting within set timeframes for submission to your Manager as requested Update and maintain all relevant records

Code of Conduct:

Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken Take responsibility for one's own performance Promote TFS's & Hwawei's image and corporate citizenry through deliberate and co-ordinated activities Adhere to the TFS's Safety, Health, Environmental and Quality (SHEQ) Management System's Policies & Procedures as applicable to this position Ensure TFS ethical values are adhered to.

Skills and Competencies

Knowledge of equipment, materials and suppliers used in facilities management. Have a good knowledge of machine tools, general maintenance. Negotiating skills Time Management Skills Supplier/Sub-Contractor management Experience with plumbing and electrical systems required Excellent facility with common hand and power tools Familiarity with building layouts and infrastructures Hospitality and customer centric focus Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting Resilience: ability to cope with setbacks Ability to work unsupervised and within a team Self-disciplined, motivated, energetic self-starter with an exemplary work ethos Capability to interact with both internal and external customers at all levels Ability to maintain confidentiality Attention to detail with a methodical and structural approach Results focussed and professionalism Ability to multitask Ability to follow established procedures Ability to work under pressure Project a professional and competent image at all times when on duty Customer centricity

Qualifications

Matric NQF Level 4 technical qualification advantageous * Minimum 2-5 years' experience in a similar environment