Job Description

Listing reference:

021077

Listing status:

Online

Apply by:

27 August 2025

Position summary

Industry:

Wholesale & Retail Trade

Job category:

Others: Education and Training

Location:

Cape Town

Contract:

Permanent

Remuneration:

Market Related

EE position:

Yes

About our company

Clicks Group

Introduction

This role primarily focuses on training - Hair modules. Developing and preparing training content as per category of training.

Job description

Key Tasks and Responsibilities

Conduct Theory & Practical Training (Online & Classroom) as per the Training Calendar for new and existing Sorbet citizens. Timeous marking of theoretical assessments after training completed and results captured and emailed to Franchise Partners. Timeous marking of feedback forms after training completed and results captured into Teams Link. Regular scheduling of Talk Shows in region / stores allocated (every month will be required for one of the Regions). Guidance and support offered to allocated AM and FP Conduct Theory & Practical Training for RPL & Hair, Sorbet Man Academies as per the Training Calendar to train and build a pool of potential Citizens for Store Timeous marking of theoretical & practical assessments after training in accordance with SETA/QCTO. Completed and results captured and uploaded in Teams folder. Updating of training content (manuals and presentations) for Sorbet Hair & Academy training Updating of theoretical assessments and corresponding memorandums relevant to training manual.

Key Competencies

Interacting in a professional manner with the citizen. Use a variety of teaching strategies. Identify citizen needs. Able to conduct assessments. Excellent communication skills. Maintain a professional appearance. Living the company values. Good with time management and deadlines. Demonstrating commitment to the profession. Attention to detail and delivering of reports. Be proficient in Microsoft Office

Minimum requirements

Education and Experience

Degree, Diploma, or relevant qualification in Hair. At least 2 years training, recruiting and development experience. * Facilitators, Assessors and Moderators