Job Summary
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As a Guest Relations Officer, you will form an integral part of their daily operations, ensuring every guest journey is seamless and extraordinary from start to finish. If you have a passion for providing top-notch guest service, this is the role for you.
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Candidate requirements:
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Must have at least 2 years' experience in a 5* Hotel environment.
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Must have at least 2 years' experience in a Front Desk role.
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Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.
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Demonstrate excellent written and verbal communication skills.
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Proven job reliability, diligence, dedication, and attention to detail.
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Ability to multitask with excellent time management.
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Ability to work under pressure with strong admin skills.
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Ability to take initiative and make judgment calls.
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Ability to take the initiative and be a leader.
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Must be flexible and willing to work shifts.
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Best suited for candidates who reside in Stellenbosch or the surrounding areas
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Own reliable transportation is essential
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This is a live-out position.
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*Applicants must submit a 2-min long video introducing themselves and explaining why they want to apply for this specific role.
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