Guest Relations Officer Luxury Wine Estate Stellenbosch | Mm
Job Description
Job Summary
p
? GUEST RELATIONS OFFICER ?
/p
p
? 6-Month Fixed Term Contract
/p
p
? Competitive Salary | Live-Out
/p
p
We're looking for a dynamic Guest Relations Officer to deliver seamless, luxury guest experiences from arrival to departure. This is a key front-of-house role, ensuring every detail is handled with professionalism, warmth, and precision.
/p
p
? Responsibilities include:
/p
p
Welcoming & checking in/out guests
/p
p
Assisting with itineraries, tours, bookings & transfers
/p
p
Liaising across departments to ensure smooth service
/p
p
Maintaining accurate guest information & profiles
/p
p
Managing daily call logs, day sheets & handovers
/p
p
Supporting Spa, Housekeeping & F&B teams when needed
/p
p
Handling guest concerns with efficiency & care
/p
p
? Requirements:
/p
p
Hospitality qualification (Certificate/Diploma)
/p
p
2-3 yrs' experience in a similar luxury role
/p
p
Excellent admin & computer skills
/p
p
Strong customer service orientation
/p
p
Polished, professional, warm & outgoing
/p
p
Extreme attention to detail
/p
p
Reliable transport essential
/p
p
If you're passionate about creating exceptional guest journeys and thrive in a fast-paced, luxury environment, we'd love to hear from you!
/p
HotelJobs
Recruiter
Skills Required
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
ONLINE British Curriculum ICT and Computer Science Teacher Available ASAP
Johannesburg, Gauteng -
-
-
Job Detail
-
Job IdJD1545178
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R100,000 per year
-
Employment StatusPermanent
-
Job LocationStellenbosch, Western Cape, South Africa
-
EducationNot mentioned