Job Description

Job Summary Guest Relations Consultant | Luxury Safari Lodge | North West Salary: R10,000 (Negotiable, DOE) Location: North West Province Accommodation: Live-in Work Cycle: 3 weeks on / 1 week off Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in position requires a candidate with strong interpersonal skills, a solid understanding of hospitality systems, and a hands-on approach to guest service and lodge support. Key Responsibilities: Manage guest check-ins, check-outs, and general guest communication Ensure a seamless and personalised guest experience from arrival to departure Assist with hosting guest activities and meals when required Maintain guest records and manage bookings through hospitality software Liaise with various departments to ensure guest needs are met efficiently Handle guest queries and feedback in a professional and timely manner Requirements: Prior experience in a similar guest-facing hospitality role is essential Strong communication and people skills Proficient in Microsoft Office and Outlook Familiarity with hospitality software (experience with Benson or Tall Order is beneficial) Drivers licence and own transport required Flexible and willing to step in to support other lodge functions when needed This is an excellent opportunity to join a respected safari lodge team and contribute to a world-class guest experience in a beautiful bushveld setting. Please note: Only shortlisted candidates will be contacted.
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