Job Description

Job Summary
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Guest Assistant | Luxury Wine Estate | Franschhoek
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Salary: R9,500 - R11,500 (Negotiable DOE) | Live Out
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Kendrick Recruitment is now seeking a professional and personable Guest Assistant for a prestigious luxury wine estate based in the heart of Franschhoek. This is an exceptional opportunity for someone passionate about hospitality and delivering a five-star guest experience in a high-end environment.
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Key Responsibilities:
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Welcome and assist guests on arrival, ensuring a warm and professional first impression
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Provide concierge-style support, assisting with reservations, transport, and activity planning
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Ensure smooth day-to-day guest relations across the estate
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Respond promptly to guest requests and ensure exceptional service delivery
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Support front office operations including check-ins and check-outs
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Liaise with various departments to ensure guest needs are anticipated and met
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Requirements:
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Previous experience in a guest-facing hospitality role
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Impeccable communication and interpersonal skills
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Professional presentation and attention to detail
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Strong organisational skills and ability to multitask
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Knowledge of the local area and surrounding attractions beneficial
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Own transport preferred due to live-out nature of the role
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This role is ideal for a service-driven individual looking to grow their career within a refined and luxurious hospitality environment.
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If you meet the above requirements and are ready to bring your energy and professionalism to a dynamic team, Kendrick Recruitment would love to hear from you.
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