Who We Are Looking For
We are looking for a GSOC Analyst to join our team in Cape Town.
The ideal candidate must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on the monitoring of global events from a variety of sources, assess impact and then disseminate those incidents to the appropriate parties. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience. The Analyst will regularly monitor security camera systems and coordinate with physical security teams to respond to any incidents.
This position requires shift work which can include afternoon/nights/weekend and public holidays as well the ability to work 8 to 12-hour shifts.
What You Will Work On
Monitor Camera & Alarms of assigned locations providing dispatch and investigation when needed
Monitoreventsthroughopen-sourcecollectionandcoordinationwithlocalassets
Respond to inbound calls from employees and security personnel providing customer service focused responses
Writesecurity incident investigation reports to provide situational awareness and communicate risks to management
Monitor designated online tools to conduct situational awareness on social media platforms
Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood
Contributetoproceduresandprocessestostandardizeandenhanceriskmanagement
Work closely with different security teams
Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services
Process and maintain a wide variety of files, logs, reports, and forms
This is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of the leadership at any time with or without notice
What You Will Bring
Bachelor's degree in a related field or equivalent military experience is advantageous.
Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security
Mustbewell-versedincurrenttechnologiesandopen-sourcesearchmethodologies
Must be a competent user of Microsoft Suite, Slack, and other similar tools
Must be willing to sign an NDA and maintain strict confidentiality
Must be able to communicate effectively, both verbally and in writing
Ability to maintain a professional demeanor during stressful situations
Must be able to quickly adapt and excel in dynamic situations
Demonstrated organizational and time management skills
Successful client management experience
A demonstrated history of effective conflict resolution skills
Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
Ability to attend training events that fall outside normal work hours
Experience working with Genetec (CCTV/Alarm Monitoring )is strongly preferred
Work environment
This job requires the physical and mental capacity to effectively perform all essential functions. In addition to other requirements, the job may include the following.
Undergo and meet company standards for background and reference checks, and drug tests if required
Exposure to sensitive and confidential information
Regular computer usage
Ability to handle multiple tasks concurrently
Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment
Must be flexible with the ability to work evenings, odd hours, and weekends with little notice
Please only apply if your meet the above criteria.
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