Job Description

Join Lesaka as a Growth Partner - Deepen Merchant Relationships & Drive Revenue Growth!

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Location:

Office-based within your assigned region, with periodic merchant site visits

Reporting To:

Manager / Head of Growth (Vertical)

Direct Reports:

None


Are you a relationship-driven professional with a sharp commercial mindset? Lesaka is looking for a

Growth Partner

to manage and grow a portfolio of merchants -- driving revenue, increasing product adoption, and reducing churn across our fintech ecosystem.


As a Growth Partner, you'll be the

trusted advisor

to merchants, helping them unlock the full value of Lesaka's integrated product suite:

Card, Cash, Capital, Software, and VAS

. This is a strategic, data-led role focused on

retention, upsell, and long-term growth

.

What You'll Do:

Grow Revenue:

Identify cross-sell and upsell opportunities using data insights and consultative selling.

Retain & Reactivate:

Spot early signs of churn and implement proactive retention strategies.

Manage Relationships:

Build trust through regular check-ins, education sessions, and personalised support.

Report & Analyse:

Maintain CRM discipline, track performance, and share actionable insights.

Collaborate & Learn:

Work with Growth Executives and internal teams to align on growth priorities and share best practices.

What You Bring:

3+ years in account management, customer success, or commercial sales. Strong analytical skills and experience with CRM tools. Fintech, financial services, or merchant services experience (preferred). Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus. Excellent communication and relationship-building skills.

Key Traits We Value:

Customer relationship mastery Commercial acumen Consultative selling ability Data-driven decision-making Accountability & ownership

Your Impact Will Be Measured By:

Revenue growth across your merchant base Product penetration and upsell success Churn reduction and merchant retention CRM accuracy and reporting discipline

Why Lesaka?

We're not just a fintech company -- we're a movement. At Lesaka, you'll be part of a team that values

entrepreneurial spirit, collective wisdom, and a bias to action

. We empower our people to take ownership and make a real difference in the lives of merchants and communities.



Preference will be made to support EE / AA measures