Job Description

Role Title: Group SCM Business Process Management
Contract: 12 months
Location: Midrand
Role Purpose
Provide specialist support to stabilise, enhance, and scale the Group SCM Governance & Compliance capability across multi-market operations. This role ensures alignment to global policies and standards, and supports assurance readiness under the Three Lines of Defence (3LoD) model.
The role owns the SAP Signavio SCM process architecture, completes post-migration clean-ups (ex-ARIS), drives documentation of key sourcing processes and decision matrices, and enables consistent, audit-ready control visibility across markets.
Key Responsibilities
1) Process Architecture & Tooling (SAP Signavio)

• Curate, maintain, and govern the Group SCM process repository in SAP Signavio, including process hierarchies, models, subprocesses, RACI, controls, risks, policies, and work instructions.
• Lead post-migration clean-up activities (ARIS Signavio), including de-duplication, naming standards, metadata management, version control, archiving, and reference taxonomy.
• Configure and enhance SCM governance dashboards (KPIs, control coverage, approval status, document currency), ensuring reporting automation where feasible.
• Liaise with Signavio platform support teams on technical issues, feature requests, and roadmap items impacting SCM use cases.

2) Governance, Policy & Controls Alignment

• Map SCM processes to global policies, minimum control standards, and Group governance frameworks, identifying gaps and remediation actions.
• Embed control objectives, ownership, execution frequency, and evidence requirements within process models and control libraries.
• Ensure end-to-end artefact consistency (policy process control evidence), including sourcing decision matrices and approval thresholds.

3) Market Enablement

• Drive targeted documentation sprints with market stakeholders to capture end-to-end sourcing processes, decision rights, and local regulatory requirements.
• Facilitate design workshops, approvals, and sign-offs; maintain a single source of truth within SAP Signavio.
• Support change management through published updates, release notes, training packs, and bite-sized enablement materials for first-line teams.

4) Assurance & Three Lines of Defence (3LoD)

• First Line: Enable markets with approved, current processes and embedded controls, ensuring practical guidance and evidence expectations are clearly defined.
• Second Line: Provide Group-level oversight dashboards, policy-to-control mapping, and monthly compliance posture reporting.
• Third Line: Maintain audit-ready documentation and traceability (policy process control evidence) to support internal and external audits and reduce repeat findings.

5) Reporting & Stakeholder Management

• Produce monthly consolidated reports on documentation currency, control coverage, remediation progress, and Signavio adoption.
• Track delivery against an agreed roadmap and KPI set; proactively escalate risks, blockers, and resource constraints.
• Engage regularly with Group Compliance, SCM leadership, market leads, and central governance stakeholders.

Key Deliverables
1. Stabilised SCM Repository

• 100% of in-scope processes migrated, standardised, approved, and version-controlled.
• Metadata governance applied (process owners, reviewers, renewal dates, control IDs).

2. Documented Priority Processes & Decision Matrices

• Signed-off end-to-end sourcing processes and decision/approval matrices (group-aligned, market-specific where required).

3. Controls & Policy Mapping

• Policy process control mapping library established.
• Defined evidence types and remediation log with owners and due dates.

4. Dashboards & Reporting

• Group SCM governance dashboard live (control coverage, overdue reviews, approval status, evidence completeness).
• Monthly executive and audit-ready reporting pack (concise KPIs with narrative).

5. Operating Standards & Handover

• SCM process governance playbook (modelling standards, governance workflow, review cycles, RACI, change control).
• Knowledge transfer and handover pack for the permanent role.

Success Metrics / KPIs

• Repository Currency: 95% of in-scope processes current and approved; zero critical duplicates.
• Control Coverage: 90% mapped to applicable policies; evidence defined for 85% of key controls.
• Market Sign-Offs: 100% of agreed priority processes and decision matrices approved in each target market.
• Assurance Readiness: No high-severity audit findings attributable to documentation or control mapping gaps.
• Cycle Time: 20 business days average from draft to final approval for priority artefacts.
• Adoption: 75% of named first-line users active in Signavio (last 60 days) per in-scope market.

Required Experience

• 5-8+ years experience in SCM governance, process architecture, or risk/compliance roles within large, multi-market organisations.
• Hands-on experience with SAP Signavio (or ARIS equivalent), including modelling standards, governance workflows, and dashboarding.
• Proven delivery of policy-to-control mapping and audit-ready documentation across multiple jurisdictions.
• Experience working in or with African and emerging markets is highly advantageous.
• Familiarity with global enterprise or telecom-scale governance frameworks preferred.

Skills Required