Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we're looking for...
Graduate: Junior IT Project Manager
Role Outline
Support to develop and administer technical project/ program management plans and processes to deliver projects across all stages and meet project goals and objectives within agreed time, quality and budgets in line with overall business strategy and objectives, and Group guidelines and policies.
Key Responsibilities

• Support administration of technical project management plans and processes for project delivery.

• Execute project activities for delivery of projects within agreed time and quality standards.

• Gather information and assist with project reporting as per the agreed plan in terms of task completion dates, costs, and resources used.

• Develop project progress reports, update delivery of key milestones, and identify potential project risks.

• Assist in administrative processes such as work requests, process analysis, project office duties, and procedure development.

• Maintain and monitor project data to meet quality requirements.

• Support project quality by coordinating activities and ensuring ITS processes are observed (e.g., configuration management).

• Perform administrative tasks for effective project management through updating information in PM tools.

• Understand and use project management processes and methodologies to deliver projects.

• Circulate updated information in a timely and accurate manner to keep project team members informed of progress.

• Identify and resolve recurring issues, suggesting modifications for technical project/program management work methods focusing on increasing effectiveness and efficiency.

• May provide functional guidance, advice, or training to less experienced positions.

Key Relationships and Focus

• Collaborate effectively with the Senior IT Project Manager to ensure project alignment and success.

• Foster strong working relationships with all relevant project stakeholders to facilitate communication and collaboration.

• Partner with the IT Solutions Team to enhance project delivery and technical support.

• Actively engage in IT activities to contribute to project objectives and outcomes.

• Maintain open lines of communication with team members and colleagues to promote teamwork and efficiency.

• Cultivate relationships with customers and stakeholders to understand their needs and expectations.

• Proactively address task-related issues to ensure timely resolution and project continuity.

Qualifications & Experience

• University Degree Level is essential.

• Minimum of 2 years Project Management experience is desirable.

• Proficiency in Microsoft Office tools including Excel, Word, PowerPoint, MS Project / JIRA / Project Place and MS SharePoint.

Other Requirements

• Work independently with general supervision.

• Support end-users on digitalization projects by preparing flow documentation and user manuals.

• Assist in all operational process improvements in both warehouse and transport.

• Create comprehensive project and end-user documentation.

• Identify process improvements in WMS (Warehouse Management System) and TMS (Transport Management System).

DPDHL Core Competencies & Skills

• Stakeholder management.

• Excellent coordination abilities.

• Maintains effective relationships with customers.

• Develops and delivers high quality / innovative products, services or solutions.

• Focuses on customer needs and gains their commitment.

• Gains management / colleague support to meet customer needs.

• Ensures strategies / plans are aligned and reflect others' views.

• Develops strategies / plans aligned to broader organizational strategy.

• Communicates strategy.

• Establishes clear, challenging and achievable objectives.

• Aligns resources and the organization within own area of responsibility to achieve objectives.

• Regularly reviews and communicates progress against objectives and adjusts as needed.

• Champions continuous improvement and innovation.

• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.

• Provides employees, colleagues and business partners with candid and regular feedback.

• Provides employees with development opportunities.

• Supports employees with career opportunities.

• Inspires others to develop themselves.

• Conveys a clear sense of personal goals and values.

• Actively seeks feedback to improve performance.

• Develops new skills and modifies behaviours based on feedback.

• Takes personal responsibility for career and development.

Languages
English - verbal and written.

Skills Required