Job Description

Who are we ?
Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.
What will you do?
This role has the primary responsibility for the successful implementation on Microsoft 365 with specific focus on the following:
Maintenance
Support and services
Management of the system development process using Agile fundamentals
Business analysis
Information architecture (Power Apps, Power Automate, Power BI)
What will make you successful in this role?

• Maintaining and updating several databases with regards to manpower, recruitment, production, medical aid, and large policies
• Producing and maintaining reports with regards to manpower, recruitment, and production
• Maintaining and managing access to MS Teams and Channels
• Maintaining and managing access to several on-premises SharePoint sites
• Maintaining and managing several MS Excel reports and tools
• General technology support to business enabling them to use technology effectively and productively with a focus on Microsoft 365 Apps
• Managing access and production queries to the SanPay Business Automation Workflow (BAW) application:
• Access Control
• Production queries

Qualification and Experience

• Grade 12 or equivalent qualification
• A relevant business-related Diploma or Degree in Information Technology and/or a certificate in Microsoft Office Applications
• Successful candidate should be unemployed
• Preferably no or very limited previous working experience

Knowledge and Skills

• Technical knowledge of legislation pertaining to the insurance industry
• Basic Working knowledge of the following software:

Microsoft 365 Apps
Outlook, Access, PowerPoint, Excel (Working with formulas, Pivot tables and Power query)
MS Teams
SharePoint (Power User)
Power Automate, Power Apps and Power BI * Visual Basic for Applications (VBA)

• Structured Query Language (SQL)
• DB2
• IBM Business Automation Workflow
• Business Process Analysis Project Management skills and methodology
• System analysis and design methodology

Core Competencies

• Customer Focus
• Collaborates
• Cultivates Innovation
• Drives Results
• Being flexible and adaptable

Personal Attributes

• Analytical thinking
• Change management
• Decision making
• Planning and organising
• Communication
• Continues learning

Turnaround time
The closing date for applications is 17 July 2025.
The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Build a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.