To receive / return stock to and from Suppliers and / or other Stores. Updating of the goods receiving vouchers onto the system and labelling of the stock. Ensure stock received is despatched to the floor for merchandising.
Requirements:
Grade 12 plus 1(one) year related experience or minimum of 2 (two) years related experience
Ability to communicate in English and preferably the dominant language spoken in geographical area
Above average numeric skills
Proven ability to provide exceptional Customer service
Proven ability to work under pressure
Must be computer literate
Must be able to work shifts and weekends
Receive / IBT Stock
Ensure always a 2nd designated Cashbuild Employee present with receiving and / or dispatching of stock
Receive stock from Suppliers, correctly identify goods and physically balance to the Suppliers Invoice / Delivery Note and Cashbuild's purchase order.
Complete proof of delivery note and hand to Supplier with required stamps.
Capture correctly on the IT system within prescribed time limits.
Ensure all invoices with discrepancies have been amended, endorsed, and signed off by the Supplier's representative as well as registration number of truck entered onto invoice.
Ensure all inter branch transfers (IBT'S) IN and OUT are processed within the set time period and that there are no discrepancies, and all relevant documentation is filed.
Stock Distribution
Stock received must be cleared from the GRS office and merchandised within prescribed time limits of receiving the stock
Stock Labelling and Pricing
Ensure all stock received without the SKU printed on the packaging is labelled with the appropriate SKU on the back of the product.
Ensure that items with printed SKU's are correct and rectify any errors noted.
Adherence to Cashbuild pricing policy
Pending price changes to be actioned as per the Cashbuild Way
Supplier Claims and Corrections
Ensure that all claims are validated with the Suppliers pick up slips or credit notes attached to the adjustment vouchers and authorised by the Store Manager.
Ensure any corrections done have the required documentation attached and authorised by the Store Manager
Supplier claims should not be raised unless stock is to be collected immediately.
Security Awareness
Receiving gate not to be left unattended when opened
Receiving stamp and Purchase Order delivery book must be locked in a lockable cupboard or drawer
The GRS office door must always be locked when the GRS office is not in use
Ensure the supplier truck crews do not loiter around the Store but remain at their trucks.
Ready for Business
Ensure the GRS office is kept clean and tidy at all times
Receiving area to be cleared of excess and damaged stock except for stock that needs to be returned to the Supplier
Adhere to all Ready for Business and beyond my control processes
Customer Service
Adhere to the Cashbuild dress code at all times
Name badge to be displayed and visible at all times
Assist with Supplier queries
Provide exceptional Customer service to any Customer the GRS may deal with.
Safety OHSA Requirements
Ensure the first aid box is only accessed by the authorised first aid person or Store Manager
Ensure safety (OHASA) compliance within area of responsibility
Report any concerns to the Store Manager.
Competencies:
Description
Drive for results
Achieves set targets and completes work accurately and at the required standard
Delivers best practice quality/ standards as established in the company
Makes an effort to follow through on commitments
Solve Problems
Identifies problems and seeks root cause
Resolves problems and escalates issues accordingly
using relevant information available in own department and operational work environment to resolve problems
Make Decisions
Makes decisions within framework of company policies and within set timelines
Makes decisions giving due consideration to consequences of the decision made in area of responsibility
Implements decisions made in line with agreed processes and policies
Plan
Plans within framework of operationally/department policies and procedures
Handle Pressure
Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures "
Communicate
Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
* Ensures relevant information is shared with appropriate stakeholders "
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