to manage all reservations, administration, and finance-related activities linked to golf operations, the pro shop, events, and accommodation.
The successful candidate will be responsible for ensuring smooth daily operations, excellent member and guest service, accurate financial controls, and effective coordination of golf bookings and events.
Key Duties and Responsibilities
Reservations & Golf Operations
Manage daily golf bookings, walk-ins, and telephonic enquiries
Administer online booking platforms for golf and accommodation
Manage golfer check-ins and maintain reservation SOPs
Pro Shop Reception & Sales
Answer incoming calls and assist members and guests
Capture bookings accurately
Maintain high standards at reception and public areas
Assist with promotions and general operational support
Administration
Maintain and update member, visitor, and corporate databases
Process new memberships, transfers, terminations, and subscriptions
Introduce new members to club rules and management
Compile and maintain the Club Diary
Events Coordination
Assist with planning and coordinating club, corporate, and charity events
Support sales and marketing initiatives with the Head of Golf
Finance
Produce operational and financial reports
Manage invoicing, payments, debtors, and creditors
Oversee stock control, GRVs, and stock takes
Ensure daily cash-up procedures are followed
Minimum Requirements
Education
Grade 12 (minimum)
Finance or Administration qualification (advantageous)
Experience
Minimum 2 years' experience in administration, finance, and reservations
Golf club or pro shop experience (advantageous)
Legal
Valid Driver's License
Knowledge & Skills
Strong administrative and financial skills
Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
Understanding of accounting principles and budgets
Ability to work under pressure with sound judgement
Excellent communication and customer service skills
Friendly, professional, and diplomatic approach
Job Types: Full-time, Permanent
Pay: R13000,00 - R18000,00 per month
Work Location: In person
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