Job Description

The Global Trade Specialist will be responsible for overseeing all of South Africa's import and export operations at our IDEXX distribution hub in South Africa. Acting as the primary point of contact for all import and export activities and processes.
This position is to be based in ZA and is essential and critical to our IDEXX's success in the South Africa, Sub-Saharan and Indian Ocean region supply chain.
In this role you will:
Oversee Import shipments into ZA and ensure smooth flow of products into ZA:
Review inbound documentation and order set-up
Work on SOPs with Customs Broker
Build KPIs for customs Broker
Collaborate with internal IDEXX (regions, transportation, planning, LOBs, international shipping teams) to be conduit into ZA.
Build audit/monitoring program for ZA imports
Review processes against best practices and any available IDEXX ZA programs
Focus on real-time solutions, process changes, compliance and efficiency
Oversee Export shipments (25+ countries) from ZA and ensure smooth flow of products from ZA:
Generate GTS/SAP Commercial Invoice (CI) for ZA exports. Troubleshoot any GTS CI issues (changes and additions)
Review outbound documentation and order set-up
Work on SOPs and KPIs with export declaration filer for export declarations
Maintain export documentation matrix for region
Collaborate with internal IDEXX (regions, transportation, planning, LOBs, regional import teams, Finance/Accounting, Regulatory Affairs and Product Compliance) to be conduit to ZA.
Build audit/monitoring program for ZA exports
Review processes against best practices and any available IDEXX ZA programs
Focus on real-time solutions, process changes, compliance and efficiency
Awareness of activities that impact ZA imports/exports such as: country of origin, valuation, tariff codes, import/export regulations, GTS, overages/shortages, recordkeeping, permits, incoterms and documentation, quality log.
Awareness on IDEXX's international shipment structures, drop shipments, products, pricing procedures and item categories.
Strong usage of SAP and GTS to align with shipments and valuations.
Strong knowledge of international trade fundamentals.
Awareness of changes in ZA and region that would impact imports/exports from ZA.
Manage project as assigned, includes UAT testing for upcoming GTS to E4H Hanna migration
Manage documentation for returns processes to and from ZA.
Maintain external relationships forwarders, distributors, ZA customs, various gov't agencies, brokers and customers for the region.
Responsible for tasks assigned for broader Global Trade work in various non-South Africa, Sub-Saharan and Indian Ocean regions.
Other duties and responsibilities as assigned
EDUCATION:
College graduate or equivalent combination of education and experience required.
EXPERIENCE:
At least 5 years of working experience in a related field, solid understanding of supply chain principles and practices.
REQUIRED SKILLS AND ABILITIES:
Willing to learn and curiosity about IDEXX business
Strong communication and coordination skills, with the ability to effectively engage with diverse stakeholders across internal teams and external partners.
Proactive and resourceful, with a positive attitude and the ability to take initiative.
Resilient and capable of performing effectively under pressure in a fast-paced environment.
Detail oriented, with strong analytical and problem-solving skills.
Proficiency in SAP, with expertise in resolving issues related to SAP/GTS.
Proficient in computer skills, including MS Office applications.
Fluent in English, with excellent verbal and written communication skills. Additional languages are a plus.
PHYSICAL DEMANDS:
Occasional travel within region might be required.
WORK ENVIRONMENT:
Role located in South Africa. Normal office conditions.
We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
#LI-SO1