Job Description

Job summary

Entity:

Customers & Products

Job Family Group:

Procurement & Supply Chain Management Group

:

The Global Supply Chain learner (GSC Learner) is responsible for generating and supplying management information (MI) reports in a timely, accurate, and efficient manner. These reports comprise Health, Safety and Quality performance, data entry activities, and general Supply Chain reports. Additionally, the incumbent actively participates in relevant meetings to ensure seamless communication and coordination.



Also responsible for coordination of product change within Supply Chain that include the F2103 process, engaging with 3P manufacturers as well as collating data for update in bp Global Database



The incumbent works closely with Blendcor Joint Venture (JV), UnicoTec, technology, procurement and mainly manufacturing departments to ensure continual support to manufacturing management in meeting service level agreement between SC and its customers.

Key Responsibilities

Quality Performance


Tracking supplier quality performance and recording non-conformities in the regional supplier complaints registry system.
Recording and tracking customer complaints via global data base (eQMS).
Monitoring 3rd party manufacturers' product quality performance and updating MI periodic reports.
Capture minutes & generating periodic quality performance reports from engagements between Castrol & its 3P suppliers.
Tracking & recording manufacturing Quality Observation Conversations (QOC's) against global performance.
Coordinating Inter laboratory Correlation Programe (ILCP) testing samples in the region i.e. collate & report results from participants.
F2103/NPI Process
Coordinating and tracking efficient execution of F2103 relating to New Product Introduction (NPI) as well as product change activities between technology, marketing, manufacturing and relevant 3rd party manufacturers.


Handling of Customer samples


Receiving & distributing customer samples to relevant manufacturers in cases of complaints
Tracking customer complaint Root Cause Analysis (RCA) progress and collating data for reporting.


Compliance & Quality Audits


Tracking audit findings & following up with 3P's for closure.


Qualification & Skills


Degree holder in Supply Chain, Logistics, Business Administration, Engineering or other related field
Excellent communication skills in English, both written and verbal
Proficient in Microsoft Office applications, especially Excel
Ability to think analytically and solve problems independently
Detail oriented with strong organizational abilities
Strong interpersonal skills and ability to build relationships quickly
Demonstrates agility by being flexible and open to change
Awareness of sustainability issues and how they relate to business operations

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Collaboration, Commercial Acumen, Communication, Digital Fluency, Interpersonal Communication, Microsoft Excel, Microsoft Office, Monitoring, Problem Solving, Quality, Reporting, Supply chain management, Sustainability awareness and action

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.



If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.