Job Description

We are seeking German Speaking Call Centre Agents

You are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions.

You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.

• Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.
• Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.
• Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.
• Culturally Aware: Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates.
• Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams
• Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.

Knowledge:

• German and English B2 - Required

• Oral and written comprehension
• Appropriate use of language

Studies & Experience:

• 1 year of University studies - Desirable
• 1+ years of rating experience - Required
• Understanding of data labeling, annotation, and evaluation methodologies. - Required
• Academic background in any social science or quality role would be advantageous.

Work 3 months in office and then hybrid

Mindmatch Consulting