General Sales Manager New And Used Vehicles
Stellenbosch, Western Cape, South Africa
Job Description
General Sales Manager - New and Used Vehicles
2025-08-05 - 2025-09-04
Permanent
CPT001970
Motor
Western Cape, Stellenbosch
We are seeking an experienced General Sales Manager to lead all new and used vehicle sales operations at a premium dealership.
This role is responsible for driving sales performance, customer satisfaction, profitability, and team development, while upholding brand standards and delivering a premium customer experience.
Key Responsibilities
- Sales Strategy & Performance:
Lead, coach, and develop a high-performing team of Sales Executives, Business Managers, and Administrators. Conduct regular one-on-ones, set KPIs, and build a results-driven culture. * Customer Experience:
Ensure a seamless, professional customer journey that aligns with luxury brand expectations. Handle escalations and monitor CSI/NPS scores for continuous improvement. * Financial Oversight:
Manage departmental profitability, expenses, and budgets. Oversee pricing, F&I product penetration, and vehicle appraisals. * Marketing & Events:
Plan and execute local marketing campaigns, product launches, and promotional events to drive showroom traffic and increase brand visibility. * Operational Excellence:
Ensure stock control, accurate reporting, CRM/DMS utilisation, and compliance with all regulations and OEM requirements. Requirements
- Proven experience in automotive sales management (premium/luxury brands preferred)
- Strong leadership, communication, and negotiation skills
- Track record of achieving sales targets and managing profitability
- Financial acumen and knowledge of F&I products
- Proficiency in DMS/CRM systems (CDK, Keyloop, DealerWeb, etc.)
- Valid driver's license and Matric; a tertiary qualification in Sales/Management is advantageous
- New & Used Vehicle Sales Volume
- Profit per Unit / Department Profitability
- Finance & Product Penetration
- Customer Satisfaction (CSI/NPS)
- Stock Turn & Aged Inventory
- Team Retention & Performance
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Job Detail
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Job IdJD1484580
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStellenbosch, Western Cape, South Africa
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EducationNot mentioned